Hello Community, I am looking to set up a dashboard to assist in sprint planning for my particular project. Part of this is setting up a gadget to show workload of the developers on one partic...
(Jira Service Desk) I noticed that when I pulled data on Monday and went to double check it on Wednesday the data had discrepancies of +1/-1. Why would this be? Does it have to do with pulling data o...
I have JIRA working otherwise OK in MS Teams. However when I tried to create an issue in set project space from TEAMS I get an error which states it cannot find a KEY that is NOT relevant to the pro...
We are using a Next-Gen Jira project with a Kanban board. Since this is Next-Gen there is no workflow to set-up. We did turn on the Backlog so we move items from the Backlog to the Board ...
Hi All, I am hosting JIRA in my private server on Azure. I need to run my JIRA site on HTTPS. I have installed SSL certificate in my server. Also, followed steps which are required for HTTPS SSL co...
Hello Team, I have a scrum project wherein we have 2 teams (Dev and QA) using the same issues where if suppose we create a sprint 1 and have issues assigned, development team would work on it, move ...
I am trying below: User manjit sends mail to Email Address defined in Project Settings --> Email requests defined in JIRA service desk project. JIRA creates a ticket as expected with JIRA ticke...
Hi, I am trying to list all the jiras to an excel that are moved from one project to another. I found recomendations in jira but not on jira cloud. I have scriptrunner installed and looking for&nbs...
can the list of "valid values" for a given custom field id be different for different request types - or service desks, or is the list always the same. I am asking because the label...
Hello Everybody, I'm managing Software company in Germany. 6 months ago I installed Jira to ours servers and created account But since day still we are not using Jira perfectly. We have stil...
Hi everyone, Here is my situation. Let's say user A log 2 hours time on a task, then passes it to user B to review. User B logs 1 hour time on that task. I would like to make a ...
Hello, I'm sending an email via automation for Jira. For each field appearing in the email I have a title and the field content, but I want them to appear only if the field is not empty. Meanin...
I have an automation that is supposed to copy some fields when an issue is created if the linked issue (where it's getting cloned from) is in a certain project. I think there's a timing problem where...
Hello, We have a Jira Service Desk where we have enabled the bulk notifications. I noticed that whenever a user tries to mention another one, it just doesn't send a notification. The ticket does no...
Hey! I want to edit a date field with the current date when an issue transitioned to a specific status. But I want to limit this action for only issues that this field is empty for them. I c...
I am looking to create multiple contexts within the same project for different issue types. After I create one context for an issue type, going back to the context, the project is removed from the me...
Hi all! In my project, when a customer makes a Change request, this cannot be edited by the customer in the portal view. I would like for them to be able to amend details in the ticket, ...
i have applied trigger on story creation and updation. what JQL i should apply so that it sends only fields information like status and fixversions from trigger
I have been searching to find a way to ask the questions (field configuration) that have dependencies in the Issue Request. See the below example. Is this possible in Jira? I could not find an answer...
I am having the exact same issue as in the post linked below. Our Organisation admin has left the company and I need to set this role to another user. https://community.atlassian.com/t5/Atlass...
Hello all, I encounter an issue when using a Custom fields with Wiki Style Renderer. I have a custom field "Last comment" define with the following SIL Script : string[] last...
Hi all, I've tried a few approaches to solve the issue below and now I'm out of ideas, maybe you can help I have a query that returns all issues where a custom field, called 'other tec...
Hello I am very new to JIRA and in the first sprint and am just getting to grips with everything We are updating "Time spent" in the log work section of a sub task and keep feeding the same...
We have a large "Master" project that contains several other smaller projects we track. In moving from a Scrum to Kanban method for our project's main board, we decided to make some workflow changes,...
When using the default "Create issue" dialog for Next Gen projects, is there a way to assign the Epic/Parent to that issue from that dialog? Currently, after creating a new issue, I must go into tha...
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