We use Confluence 7.4.9 and Jira Software 8.13.8. Below is the scenario that system shows error message when previewing image. 1. We have a PNG image on a Confluence page and preview function works ...
I created a custom header (HTML'd in Look and Feel -> Header), and for some reason it doesn't load until the user logs into their account. Is this normal? Is there a way to get it to load without ...
These two widgets keep popping up on every case I get. I can manually remove them (using ... menu) but they keep popping up on every next case I get. How to remove those fields FOR GOOD ?
Hello. How to make the customer should be able to edit the details of a issue afterwards in the customer portal? If he wants to add more infos later to the issue. I know that it is impos...
I have checked the documentation for customizing cards, wherein i can see the feature to add up to 3 fields from a list of existing fields. But, I would like to add a few custom fields for specific l...
Hi, I am trying to add a condition group using an upgrade task, how can I prevent jira from duplicating the condition group if it already exists (ex: if the upgrade task I need to rerun for any error...
when i try to connect with jira using rest api , i am getting this error ?any one help me
Summary - Looking to restrict issues from a single project from being transitioned from one status to another for 24 hours. More Color - Team members are deploying requests (status = Deploy...
Hello, I'm here with a question about issue statuses. Usually when issue gets a status resolved it automatically (after some time) changed to > first follow up sent > closed. Now after...
Hi Everybody! New JSM/noob here and feeling my way around. I've been making some test projects for practice and have been noticing that some of the templates are grayed out. Is this simply a l...
We are evaluating migrating from Clubhouse.io to JIRA. Migrating Clubhouse.io stories via CSV to JIRA seems to go quite smooth. However, the description field formatting does not import correctly. T...
Hello community, we have an issue added to "Sprint #7" which was completed on 08/06/2021. The issue was closed (Resolution = Done) on 02/06/2021. This issue is now listed in section "Issues com...
I have 2 different departmentwise account in JIRA software. I want to inter link both account because there are few tasks which has epic link from both departments.
Hi Team, This is to set-up a portfolio. Need to understand on Bulk upload format. Any suggestions? Regards, Anuradha
Hello, I need a validator that checks if the Target Date is at least 3 days in future from Created Date. So that the Issue can not be created if it's not true. Thanks in advance for your s...
Hi Team, This is to set-up a portfolio. Need to understand on Bulk upload format. Any suggestions? Regards, Anuradha
Has the term backlog been renamed 'List' or am I just not finding it?
There are two custom fields on my screen. 1. associated parent issue(drop down). 2.Associated parent issue summary. so now there are some issues in associated parent issue type drop down box....
Hi support, i found this screenshot from a Next-Gen Project. Now i am asking me if this featrue is available in Scrum- and Kanban- Projects, too. Kind regards
Hi , I am integrating third party application using oauth1.0 , now i got the virification code in web browser. but if the user click allow or deny i want to redirect the verification c...
A user is creating sprint in x project for which he has access but this sprint created in x&y project although user does not have access to y project.
I am using rest api to update changes from SNOW to Jira as well as have written a plugin in jira which listens for event change in jira to send the update back to SNOW. When an update call happens t...
We have a next-gen Jira project with the "Estimation" feature enabled and using "Time" instead of "Story points". It's using the "Original Estimate" field, but when having child issues the parent is...
Hi All, I am using the custom jira charts gadget and would like to build a chart by Epic Link. However, whenever I attempt to chart by: Epic Link, the data pulls through as "none" and everythi...
Hello all, I would like to set an automated due date/time within a post function of an issue. I already managed to set the "due date" custom field with the postfunction "Set field value of related i...
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