jql query returns wrong issues,anything i am doing wrong here?

[Deleted user]

1-> query for cf[<your-custom-field>]~[xxxxxx] returns correct Issues in jql
2-> I add  custom field value  xxxxxx to a random ticket , then remove it ( for eg. <project-Name>-2732)
3-> Now i run query for searching  xxxxx , issues returned also include <project-Name>-2732 which has <your-custom-field> as None.

[Bill Sheboy · Accepted solution]

Hi @[deleted] -- Welcome to the Atlassian Community!

Would you please post your exact JQL you are using?

I note some inconsistencies in your question and so seeing the exact JQL may provide more context for the community to offer you suggestions.  Thanks!

Kind regards,
Bill

[Deleted user]

hey @Bill Sheboy, thanks for the reply.

https://<jira-Instance>.atlassian.net/rest/api/latest/search?jql=cf[11773]~PE31 , this is the rest api i am hitting , and i hit the above jql(cf[<your-custom-field>]~[xxxxxx]) in advanced issue search in Filters tab in jira . 

[Bill Sheboy]

Thanks for that information!

What is the type of your custom field, as I believe that operator only works for text fields?
https://support.atlassian.com/jira-software-cloud/docs/advanced-search-reference-jql-operators/#Advancedsearchingoperatorsreference-CONTAINS-CONTAINS--

You may also be encountering one of these defects:

• https://jira.atlassian.com/browse/JRACLOUD-74027
• https://jira.atlassian.com/browse/JRACLOUD-76904

[Deleted user]

Thanks @Bill Sheboy , i am currently encountering the same issue 74027 but on single line text fields.

[Bill Sheboy]

As the symptom you see is for a single line text field (rather than multiline), you may want to consider submitting a defect to Atlassian for investigation.  If you are on a paid license for Jira your site admin can submit a ticket here: https://support.atlassian.com/contact/#/