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Issues assigning agent.

Rayan Al Akkad
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September 1, 2021

Hello,

Im facing a problem in my jira, that I can't assign a reporter and delete tasks. Even though i created the jira and im the admin, so supposedly I should be the agent. But yet I dont have the authority to assign a reporter and delete tasks. 

Your help would be highly appreciated!

2 answers

0 votes
John Funk
Community Champion
September 21, 2021

Hi Rayan - Welcome to the Atlassian Community!

To add yourself to that role, go to Project Settings > People and then click the Add people button. There you can put in your name and select Service Desk Team. 

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Alexander Bondarev
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September 1, 2021

Hi, @Rayan Al Akkad !

Check your project permissions, it looks like you don’t have “Service Desk Team” role.

The documentation link.

Rayan Al Akkad
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
September 2, 2021

Hey thanks for your response!

That is true i dont see it the "Service Desk Team" how can I add it?

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