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About ticket collectors

Damien Pancheri
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September 2, 2021

Hi,

About ticket collectors here are some questions:

  • Is it possible to use localization? As we have several spoken languages we would like the ticket form to be translated in each user language.
  • Is it possible to add extra parameters, in javascript, to the collector? We would liket to add extra data so we can know which user is connected and which context he's working in? (eg. User Dorothy, screen Reporting XYZ, in application TEST)

Thank you in advance.

Kind regards,

 

1 answer

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Damien Pancheri
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
September 2, 2021

About the extra parameters, by going deep in the doc, I found this:
https://support.atlassian.com/jira-cloud-administration/docs/customize-the-jira-issue-collector/

fieldValues: {
        summary: 'Feedback for new website designs',
        description: 'The font doesn\'t quite look right',
        priority: '2',
        fullname: 'John DOE',
        email: 'john@doe.com',
        environment: 'TestApp - Contact issue'
      }

So i guess this will do the job.

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