Because of security requirements, I need to run SSL between the proxy server and Jira. I am not sure how I set up the Server.xml for this. Should I be using the connector that is configured for direc...
I would like to see if it is possible on tickets where they are created by using the project automation to hide fields where values have not been pulled/copied or defined in the automation. The pictu...
Hola, se me ha cambiado el formato de la letra del Trello,esta muy grande y quisiera saber como se modifica. Gracias
Jira Service Desk Email connectivity logs indicate that every other connection attempt to the mail server are failing due to timeout. So what I see in the logs is SUCCESS, FAILURE, SUCCESS, FAILURE, ...
Hello Folks, I installed the Jira Service Desk 4.10.0 and i try to disable "Batching email notifications" but i got: "Couldn't change current email batching state" I can't reduce the default 10 mi...
My version report gadget is in French, even though my system language and all other gadgets are in English. Creating a new version report gadget did not fix the issue. Can you please help me...
Hello There, following the docs here https://developer.atlassian.com/cloud/jira/service-desk/rest/#api-rest-servicedeskapi-request-issueIdOrKey-attachment-get, I need to get attachments(not down...
how get report for all engineers having 0 tickets for last 7 days
Hi Community, I'm looking for groovy script for scriptrunner to allow filtering of multiselect custom field B based on multiselect custom field A values. I've tried Cascading selects and they don't...
A number of the projects on our Jira server are open read-only to the public and, as such, we're trying to get Jira indexed correctly by the various search engines. In looking at what Google is doin...
I'm looking for a JQL which will allow me to compare and search for tickets with an Affected Version that is not identical to its Fix Version. The use case I have is fairly complex due to it be...
Hi all. Recently we've started to receive authorization notifications from Github. They require to set up authorization HTTP header instead of sending access token to Github from our Jira. We are usi...
Hi, Currently hit with maintenance outside of the 1-3am window. Currently 5pm here. Instructions said to reach out and try to identify what timezone the product is set at, I woul...
Hey, I would like to know if it is possible to rename a user in Jira who is authenticated via LDAP. I thought it would be enough to rename the user in LDAP but Jira does not rename the user. Instea...
Hello, is there any .Net based tutorial available like the java one: https://developer.atlassian.com/server/jira/platform/oauth/ Tx, Roberto
I want to set following fields related to a release version when creating a release version in JIRA via the REST API. I couldn't find a way how to set below parameters in the request Release Type ...
I started trying out insight for Jira Service Desk cloud yesterday. I looked for the features I already know about the plugin version for Jira Service Desk server but I realized that the plugin is di...
The Sprint Report is missing Issues Removed from Sprint. This is affecting the points committed and the burn down. This picture shows how it works for one of my sprint repots but doesnt work for othe...
Hi, I'm following the tutorial below to add a Confluence gadget to my Jira Dashboard. I follow all steps and all looks right, however, the option to Add Gadget to Directory does no...
I have a scrum master who created an Epic in the Jira Sprint board to account for his scrum master roles and responsibilities. What is your advice and guidance on Epic/Story that tracks scrum duties?
Use Case: We're in the transition from jira server to jira cloud. We're not going to migrate our jira issues from server to cloud, so we need a way for users to have access to both jiras tickets info...
I recently used the Office Excel Macro for a Confluence page. It keeps displaying an Edit button when I update the page along with the excel snippet itself. I do not want the edit button to be ...
Hi everyone, I have a list of issues on my Jira page and I want to be able to take that data (from that URL), parse it into Excel. My question is how do I use the Jira API to do this? The tutorial is...
Jira was working fine until today it does not allow me to log in if I don't allow cross tracking cookies and I keep my browser history. It is odd since this is not a free account, why does Atlassian...
Can someone explain the sort arrow that appeared in JIRA after our upgrade to 8.8.0. It appears in some projects and not others and for some users and not others. This screen shot is from https...
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