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how to associate a single "company" to an issue in Jira Service Desk Cloud using Mindville Insight ?

Deleted user June 23, 2020

I started trying out insight for Jira Service Desk cloud yesterday. I looked for the features I already know about the plugin version for Jira Service Desk server but I realized that the plugin is different in the Atlassian cloud.

It has less functions, maybe.

I ask you something very simple.

Can I associate a single asset to an issue ?

That is when I click on the link asset button, I see that I can select more than one object (from Insight).

 

How can I limit a single selection, as it happens in a simple way instead in the server version of the plugin when I associate an object to a custom field ? 

 

I can't do this in Jira Service Desk Cloud ?
https://documentation.mindville.com/insight/5.0/insight-administrator-s-guide/insight-custom-fields/insight-custom-field

 

Screen+Shot+2016-12-14+at+13.01.15.png

In other words my need is to create a "company" field that contains a company code. But once I have chosen a company, I would like to populate other fields: postal address, telephone, city, with the data associated with that company. I can't do this thing on Jira Cloud, I don't know if you know plugins or methods to do it. Surely I understand that with the powerful Insight you can't do it (because you are allowed to choose more values and I can't have more than one company on my issue). Thank you all for the help you can give me.

cf 1.PNG

 

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