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Community resources
Jira
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I'm trying to create a filter that shows issues assigned to groups that a user is a member of. Can anyone help? Scenario: We have multiple groups setup in the User Management section t...
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Performance audit log does not display data for the day, week and month. Hourly data is displayed. select count(*) from "AO_589059_RULE_STAT_ROLLUP_DAY"; select count(*) from "AO_589059_RULE_STAT_...
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Hello everybody. I've been trying to write some scripts to automate the menial bulk tasks. I understand Scriptrunner provides a nice avenue to programmatically interact with the Server (and Cloud) i...
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Hey Guys, So I have a required field below...Customer...however it's not showing up with the red * as a required field - see below.... ------------------------------------------...
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I created a new queue, but I want to delete the queue without deleting the issues inside the queue. The issues are located in other queues. Question if I delete the queue will it delete the issues cr...
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I'm looking for historical data from the project and the burndown chart only shows information from the Sprint 3 to the last one but Sprints 1 & 2 are not appearing to be selected. Note: Sprint ...
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What is the length of the Sprint field? It's shown as type "Jira Sprint Field". Or, how get I get it? Is there a DB query? Background: We have an integration with Salesforce with this field sync'd f...
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We have a Kanban software development project, and whenever I create a new issue, it assigns it to me even though I specify a different Assignee. Here's an example of a new issue I created a...
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We have a small dev team that works on tasks from multiple projects in each sprint - for example, during a sprint they will work on tasks from: Project A Project B Bugs List Refactoring Ta...
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If a Customer emails a specific email address for our support desk, can Jira automatically create a new issue and allocate them a reference? Jira would then email them back with standard holdin...
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Currently trying to figure this out in Company managed software, but would also like to know for team managed software, how to restrict access to a developer that is a temporary to only the project t...
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...ira/bin/setenv.sh to the following: : ${JVM_SUPPORT_RECOMMENDED_ARGS:="-DJira.downgrade.allowed=true"}. However, when restarting the Docker container, the GUI displays the "Failed to start Jira due t...
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Hi Jira community, I'm looking to create a bulk volume of service desk requests, and I was hoping to accomplish that in bulk, instead of going issue-by-issue. However, the Python client for Jira on...
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I have created rules in project automation to send emails to the assignee when a ticket is over 14 days old and still open and again when over 30 days. However this rule fails when the assignee is ei...
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I want to make it so certain users can view and/or comment on specific issues, but not all issues. I was reading that I can use Issue Security for this but I'm not understanding one thing. My unders...
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I have a csv containing 80k issues exported from Freshdesk that I want to import into JSM. I've attempted to do so using the External System CSV Importer, and mapped the "email" field from the csv to...
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I am unable to add a parent link to an issue when the parent is in the same project as the child. For example, I have the Initiative issue PPT-3412 as the parent, and Epic issue PPT-4928 as the...
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Hi all! Not sure you guys have run across this, but here goes. I have a Jira Kanban board set up and added a Team dropdown field with 2 teams to the tasks, and populated with the appropriate team. Wh...
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Hello all, If I have my Jira installation defines in code and deployed using a pipeline, is there any way to manage and install apps, using Ansible, for example? Let's say I have a jar - do I just n...
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When moving issues from a team managed project to a company managed project, all "epic name"s got set to the same value. This isn't useful so I'd like to bulk edit them to something that is use...
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I ask this because I have to load >200k records via insight. I've started with a test load of only 1500, broke it up up into 3 seperate chunks of 500 records each. But only around half actually ma...
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Hello is it possible to get a notification via email or in Jira, if an external user i requested access for had his access granted by the Jira administrator, and i can continue that user's configura...
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Hello, Could you please let me know with detailed steps on how to migrate the existing test cases from Xray cloud to Zephyr in Jira. Thanks in advance!
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Buenos días, es posible en un mismo proyecto, de onboarding, tener diferentes pantallas al crear la incidencia en función de si el tipo de incidencia es Alta Usuario, Modificación de usuario o Baja d...
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Just downloaded an application in the Jira marketplace by my administrator. Just after succesfull installation, the application is not visible for me. Where did it go and what can we do about it?
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