I have automation will run for tickets which will move from ‘status A’ to 'status B', based on severity.The SLA due date is calculated based on current date + business days (7, 30, 90 or 180) b...
Plz answer in descriptive way
Is it possible to include fields other than those that come standard in Jira Work Management forms?
Hello, We are currently running some applications that interact with Jira Server API using Python. We use primarily webhooks from Jira and react to events using Python OoO with the Jira module. We ...
Hello! We have a workaround we are testing for how we need the releases module to work. One part of this is we are building automation that will update an "Updated Date" field on a release tic...
I'm building an automation that's working as expected except I'm trying to add a part where the reporter of the new epic is the person who triggered the automation. I know I got the smart value part ...
Hello, I would like to automatically fill the custom field with contract number based on Organization field in JSM tickets posted by our customers. Any idea, how to do this? Your help and dire...
I have (supposedly!) set up a daily trigger to receive an email reminder from Jira for specific actions. However I am not receiving the emails. Please can you confirm the steps I need to follow to c...
When the user selects "Yes" on a field I want the next fields to be populated/copied from existing fields on the issue. I have tried this but i know its not correct... def selectListPreferred = get...
Old defects are re opened. Need to search all the stories in closed status but having open defects. Open defects means, anything other than closed. ( In progress, testing, blocked etc )
Our team has noted that when we have our active board filtered by a person that is not the assignee, the ticket number is no longer clickable.
Hi there I have an automation, where when an EPIC's being created, it automatically opens a few tasks with edited descriptions. These tasks must be completed to close the EPIC. We would like that...
Getting error in exporting pdf summary from tempo reports. The message says (Error: Something went wrong)
I have a team-managed JWM project with a finished status. When an issue is moved to this status it triggers an automation that creates an issue in a different company-managed JWM project. The cust...
Hello, I am working on an automation to add extra tasks based on a custom field value. If the custom field filled as "YES", then I need the automation to create extra child tasks for this epic...
Hi Team, We have a multi-text field where data is entered separated by a comma. I need this data to be populated into another field by converting it into rows with a bullet symbol in front of each v...
Hi, I started a new project recently, and I am using Jira to manage the Sprints. I started adding the members that will participate in the project but doesn't let me add more than three people...
Hi, I have configured the workflow of my tickets like this: When the status is "In Review", then: - The ticket cannot be edited - But the reporter can still change the Assignee To do so, I set...
Hello, I would like to know if it is possible to change the automatic redirection after moving a task from a project to another. I ve already duplicate the task, and want that the redirection...
Hello i need help to find 2 smart values: 1- I want to identify the field that has changed. My automation is good and notifications also, i just nedd to see the name of the updated field / ...
...an do it. Thank you. jira.permission.comment.user = False/True jira.issue.editable =False/True ; jira.permission.work.denied – denied
Hello, I am working on an automation to convert a custom issue type and all the associated child issues (tasks) to an epic and its child tickets. The custom issue type conversion works during ...
Hello - does this plug-in support html or embedding hyperlinks?
Hello, I want to build a Xporter test execution template from existing template. In my requirement objects I don't want to see all the types but only one of them. So I want to filter them using this...
Hello! I recently moved 300 stories to a new project in Jira. This new project has different fields than our original project, so I'd like to bulk import the missing data to these new fields. For exa...
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