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Can't change assignee

Lucien Bill
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July 24, 2023

Hi,

I have configured the workflow of my tickets like this:

When the status is "In Review", then:

- The ticket cannot be edited

- But the reporter can still change the Assignee

To do so, I set these properties for the state 'In Review' of the workflow:

jira.issue.editable=false

jira.permission.assign.reporter (no value)

But it does not work as intended:

- ✅ The ticket cannot be edited

- ❌ The reporter cannot edit the Assignee

 

I am probably doing something wrong, do you happen to know what?

These things are important to me:

When the ticket is "In Review", then it's description and the existing comments cannot be modified. The "Assignee" can be modified (ideally: by any connected Jira user)

 Thanks!

1 answer

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Nic Brough -Adaptavist-
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July 24, 2023

Welcome to the Atlassian Community!

You need to be able to edit the issue to change the assignee.

Lucien Bill
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
July 27, 2023

Thanks for the answer!
Is there really no way to make it so that an issue cannot be edited, but for the "assignee" field?

Nic Brough -Adaptavist-
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July 27, 2023

No, to change an issue, you need "edit"

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