Hi, we use automations to "route" Tickets from our JSM project to our JS project. Currently we use a custom field called "Service Team" which gets set in JSM and an automation that can be tri...
I have set up two projects and created automation under each of them. Here is the information: Project A automation: When an issue is created, create an issue in Project B. Project B automatio...
Hi Jira Community, I'm looking for a solution to merge pull requests from Jira. Is there a known solution for this? If so, is it also possible to enforce certain checks, for example preventing a mer...
Hi Community Leaders, We have migrated cloud instance to other cloud instance, now we can see 1200 Migrated fields came into our prod instance, can some one help or guide if we have any Custom ...
Any JQL that i can use to extract all Issue that are updated previous working day? 1. Say today is Tuesday, i would like to get all Jira issue updates Yesterday (Monday), 2. Problem come is t...
Hi, We've created a Service Catalog with Slack in our company in which every employee can ask for services such as; software access, hardware equipment, travel requests... To better handle all the ...
Hi Community, I'm facing issue with issue update event for Jira Cloud. Please note that it occurs sometimes. Issue update event is not triggered on any type of change in issue. I've checked all t...
Currently we have 5 projects that are configured with the default scheme. This has worked well for us until now. Any members of the development team can do anything, and we are happy with this lax sc...
Any keyboard shortcut to search and add a ticket number while typing the contents in the description. I had to go to the relevant ticket, and copy the ticket number, and then paste it into the descri...
Whenever issue is created for my team, I want it to be notified in team's channel. So I'm trying to read Team's field in the issue created. will {{issue.team}} re...
Epic can be moved to ‘In Production’ status when at least 1 feature is in ‘Production Done’ state.
Dear Atlassian, As a service receipent from India we are bound to deduct Tax deduction at source(TDS) if and service is taken from the Non resident under section 195 of Income tax act of Ind...
Our company recently changed from the old version of JIRA to the cloud version. The new version does not recognise the | old | markdown | approach | to | tables |: || Heading | datum | datum |...
While setting up the project I came across the below scenario where I have to send a notification to the assignee about an issue creation. However the Assignee is assigned using an automation ...
I changed the workflow but now all cards that is not on DONE state is gone.
I would like to set an automation rule for creating an issue on 1st day of Jan, Apr, Jul, Oct. Is below expression right? 0 0 0 1 1,4,7,10 ?
I can not seem to find any documentation regarding the smart value for the field: External Issue Id on Jira Story.
Is it a best practice to add Workflow Statuses which explicitly identify the environment a particular software issue has been promoted to? Today, we use Jira to manage a software product whi...
Hi, support! I am trying to create a new Goal for one of my projects and connect it to a Jira Project and a Jira Epic. I can attach an Epic to the Goal, but when I select a project, I can only see o...
How do I assign subtasks utilizing different steps in the workflow? For example, if I have a standard workflow consisting of Backlog>To-do List>Development>Testing>Validation>Review an...
I am trying to resolve a user's request of creating automation for recurring epic and it's children (both hierarchy levels, tasks and sub-tasks). They also need the fields like description, labels, a...
I'm new to server/Data Center and do not understand why my automation rule is failing. See screenshot of the error below: I'm used to the cloud permission Project Role (atlassian-addons-project-...
I am using Jira Service Management. When a Request is entered and created, an email is sent from jira@vfisupport.atlassian.net, giving me the request number. When I respond to that email ...
I would like our team to start using the Cannot Reproduce resolution field on bug issues when there are reported bugs that cannot be reproduced. These are my ideas: 1. Create/update t...
I am trying to figure out a way to automatically update the status of a Sub-Task based on a Status change of another Sub-Task under the same parent. For example: Story Generate Code Merge&nb...
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