Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Issue detail does not open

Deleted user March 7, 2024

When i or my teammates try to open any task detail we have that error ocсured: We couldn't connect to that issue 

2 answers

2 accepted

1 vote
Answer accepted
Nikola Perisic
Community Champion
March 7, 2024

Welcome to the community @[deleted] !

Couple of users reported that they have issues with JSM and that is also reflecting on Jira Software as well.

Currently, on Atlassian status page everything is operational but on https://downdetector.com/status/jira/ users indeed reported problems related to this issue.

Best option is to wait for Atlassian to make an update to their status page if this is starting to impact large number of users.

Deleted user March 7, 2024

Relogin helped to resolve this problem. Maybe it was on Jira side idk, thank you anyway!

1 vote
Answer accepted
Alex Koxaras _Relational_
Community Champion
March 7, 2024

Hi @[deleted] and welcome to the community,

Most likely there is an active incident with Atlassian, but not yet communicated. Watch this page for further updates https://status.atlassian.com/

Deleted user March 7, 2024

Thank you!

Like 2 people like this

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
TAGS
atlassian, confluence, loom, atlassian intelligence, ai notes, ai-powered meeting notes, atlassian community events, ace, confluence ai, loom ai integration, ai note-taking, atlassian ai features, team '25, atlassian live learning, confluence automation

Unlock AI-powered meeting notes: Join our live learning session! 📹

Did you catch the news at Team ‘25? With Loom, Confluence, Atlassian Intelligence, & even Jira 👀, you won’t have to worry about taking meeting notes again… unless you want to. Join us to explore the beta & discover a new way to boost meeting productivity.

Register today!
AUG Leaders

Atlassian Community Events