Community resources
Community resources
Community resources
Jira
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I want to cancel any and all relationships with Atlassian. I have never requested anything from this company and it really bothers me to receive constant charges for something I never requested.
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HI Team I am getting charged Monthly $6 but don't know which account. I tried all my possible account but not able to find the correct one. Date: Every month on 1st Amount: $6&...
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owner of jira
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Hi Community, I need your advice about custom fields. We would like to update a custom field that we are currently using. For newly created issues, we can populate this field by triggering a post f...
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...ieldsByKeys": true }'
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I encounter an issue and can’t fix it via my own effort, please allow me to request your support during the holidays. For Gilfoyle, we created many Jiras with program of “Gilfoyle”, type of “Task” an...
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Hi, I’m using Jira Cloud, and I’m seeing unexpected behavior in the Backlog view. In the Backlog of the backlog section, Jira only shows part of my Tasks. For example, it says like “(7 out of 16 w...
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With my site kracher.atlassian.net, I used Confluence and Jira. now the link to Jira with all the projects seems lost. It looks as if only confluence is linked and I can test Jira, as if it was nee ...
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On Jira Cloud web, setting a URI link on a URL field - for example omnifocus:///task/... - works well. Chrome correctly prompts to open the external application on macOS. However, on the Jira app fo...
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Hi everyone, I’m currently working on a Jira project that tracks financial approvals, and we’re trying to automate updates based on FAB Bank balance checks. The idea is that when a client’s FAB Bank...
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Do we have an email address to contact the Atlassian Support team?
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I completed the entire learning path of the 'Get the most out of Jira' course, and I even double-checked if I completed all the tasks in the course, but I still did not get the certificate for this c...
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Can I switch from Annual to Monthly Billing? Can I get money back prorated for noth used months?
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On my home laptop Template no longer shows below Activity. I always use it to add my signature to comments. I connected remotely to my office pc - the template still appears there so it must be a set...
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I want to make few Jira tickets as private and can be viewed by few user only. Can I do it?
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curl --request POST --url https://jiradc-cib-cluster02.prod.aws.jpmchase.net/rest/api/3/issue --user email@example.com:<api_token> --header Accept: application/json --header Content-Type: appli...
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Hi. We have a 3rd party consultancy who have been running a project for us on their server/data center jira instance and we would like to migrate to to our own cloud jira instance. The workflo...
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We would like to ask you to unblock our pragmasoft.atlassian.net account. JIRA E-3RK-JZZ-TRM-WSS Confluence E-3TP-7WH-SHP-455. We want to use the free 10 licenses but unfortunately I don't know why t...
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I'm evaluating several project management systems for a client-facing business project which will run for the next threee years. I'm struggling with how to get Jira to calculate the Earliest Possible...
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I am an Admin of my Jira instance, but I am facing an issue with attachments. I have added around 70 attachments to an issue, however I am not able to see them. I have already checked permi...
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I have the following issue: We have a new user in Jira who should provide support in a new board. When I try to add the user to the board, the access needs to be approved by our admin. The problem ...
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Does jira cloud for premium versions have limitations for Automation in order to develop conditions,validators and post functions. Please help
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Hi ad, Please support me to change email. I changed email but I didn't received any emails. Please help me to check my email "hongnt21@fpt.com" Thank you.
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Hi, May I have your advise on how to clone comment when it is added into a work it to another linked work item with Jira automation? Below is how I setup but it doesn't work well. Firs...
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In JIRA timeline - It is normally Start date and due date is seen if you hover over any bar of task, I want to know if I add one field "actual completion date" then can I see also in the bar actual c...
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