Jira

The current JIRA board was configured by ABC and she left the role, currently i'm managing the board,  how can I add myself as a board administrator.

• Question
• cloud
• jira
• jira-cloud

If I have created a project but 2 different teams will be working on separate boards, how do I separate out the tickets so only the relevant ones show on each board instead of all of the tickets in t...

• Question
• cloud
• jira-software
• jira-software-cloud

If a user Resolves an unassigned Jira Service Desk call, I want to make that user the Assignee. Is there a way to do that? I have the Automation rule set to WHEN status changed and IF issue matches “...

• Question
• jira
• jira-server
• server

So I have an automation rule when an issue is commented if the status is closed or resolved. reopen the issue Which works great. Unfortunately it works great if you only do one of those things...

• Question
• jira
• jira-server
• server

I am having the same issue of not being able to see the sprints in the timeline. I have the following setup : 1) Issue source is associated with a board 2) Issues are assigned to team members ...

• Question
• jira

I've created a custom field. The field is 'Repairer' - it's a simple picker that allows us to chose someone from the list of users. So far so good. I've got admin permissions, and everything works...

• Question
• cloud
• jira-software
• jira-software-cloud

My organization sees a market for Jira Work Management and we are interested in offering professional services to our clients on the product.  I looked at the Atlassian Partner Program website a...

• Question
• jira-work-management
• cloud

I want to add a "Won't Do" status in a workflow, but I don't want this status to show in the sprint board. Is there any way to do that? When I go to Board > Columns and statuses, I can delete...

• Question
• cloud
• jira-software
• jira-software-cloud

Once I have added the capacity to my timeline, I am not able to see the sprints status bar with extra tabs corresponding to each sprint.

• Question
• cloud
• jira-software
• jira-software-cloud

My Confluence pages are displaying text in Hungarian. How do I fix this to display English (US)?  

• Question
• cloud
• jira-work-management

I have created an automation rule to add a comment to the defect when the defect is marked with the resolution "Won't Do", but unfortunately is not working. When I tested it and instead of resolutio...

• Question
• cloud
• jira-software
• jira-software-cloud

Hi, A while ago I used an on-premise JIRA where we created a custom issue scheme that contained; risks, issues, tasks, requirements, etc.. I've been looking around the Atlassian site and found this...

• Question
• cloud
• jira-software
• jira-software-cloud

Hello, I have a workflow question that has stumped me. We do not track time on every one of our tickets, but we do track time on tickets that are billable to our customers. I am trying to create a wa...

• Question
• cloud
• jira-software
• jira-software-cloud
• workflow
• worklog

In product development (as in life!), it’s much easier to think of things that need to be done than to actually do them. That’s one use of a backlog. You can store those ideas until you’re ready to w...

• Article
• cloud
• jira
• jira-cloud
• jira-core
• jira-software

Hello , Due to Security reason , we have blocked rest/api/2/priority endpoint using below  rule <rule> <from>(?s)^/rest/api/.*/priority</from> <set type="status"&gt...

• Question
• jira-software
• jira-software-server
• server

Hi community! I want to add an existing Worflow to my project. All Workflows start with an acronym, like AG, AS, GST, SDG, SOP, etc. There seems to be copies of the same workflow but named different...

• Question
• cloud
• jira-service-management
• jira-service-management-cloud

I was trying to implement a single user-picker but when I use the "onInputChange" prop, I know that is a function, I don’t have clear the function of the same. Is necessary to implement to search the...

• Question
• cloud
• jira-software
• jira-software-cloud

For a given Task, I want to allow other team members to comment and add their own value to a specific field. For example, I would create a field called "Sentiment", which can be either "Positive +" o...

• Question
• cloud
• jira-software
• jira-software-cloud

Jira is in the Atlassian cloud and our main confluence is on prem so it appears we are not able to use the project pages effectively.    How do I turn this feature off for all projects? ...

• Question
• cloud
• jira-software
• jira-software-cloud
• project

Example: Once an issue transitions into "In Progress" from "To Do" and has 3 story points assigned to it, let me know if takes more than 4 days to make it into a status of "DONE" from "In Progress"....

• Question
• cloud
• jira
• jira-cloud
• status
• story-points
• +1 more tag...

Hey All,   Please, I am trying to build automation to calculate an average of a custom field of all sub-tasks.   The custom field is, " % Complete". My idea is to calculate the average ...

• Question
• cloud
• jira-software
• jira-software-cloud

We currently have ScriptRunner but we are in the process of dropping it as it's only being used for 1 purpose. We currerntly have the following filter saved: project = ovdx and (labels is empty or l...

• Question
• cloud
• jira-software
• jira-software-cloud
• jql
• scriptrunner

Here is the scenario. An "original" assignee can re-assign an issue to a QA person at any time (at any workflow status). However, we would like to prevent it from happening if certain fields are "emp...

• Question
• cloud
• jira-software
• jira-software-cloud

For this API (https://developer.atlassian.com/cloud/jira/platform/rest/v3/api-group-issue-watchers/#api-rest-api-3-issue-issueidorkey-watchers-get), when we try to call the "Add watchers POST endpoin...

• Question
• cloud
• jira-software
• jira-software-cloud

Acording with the documentation, a service management project is able to have a board. But this was possible if you create from boards menu on the top bar. How ever, this option on the bar no longer...

• Question
• cloud
• jira-software
• jira-software-cloud