Community resources
Community resources
Community resources
- Community
- Products
- Jira Service Management
- Questions
Jira Service Management
-
need to add custom field with insight data, only active groups should b displayed
-
The email connector service can fail when users modify form fields, or credentials change. We aren't necessarily immediately equipped to notice this and check the event log. Is there any way ...
-
I created a custom field with "Select List (single choice)" type. Is it possible to automatically set a Priority depending on their choice in the dropdown?
-
Hi there, I am building a little catch all queue to grab issues that come in that might not be caught by some automation. The automation is built around populating an Insight custom field call...
-
Hi all, Really keen on implementing this automation (or finding a similar workaround) without having to utilize the default Request Resolved customer notification. Has anyone had any success wi...
-
Hi, When I select a project and go to project settings and then request form I see that some custom fields are required. When I select the arrow for the drop down and hover over "Required" or "Remov...
-
I keep seeing those alerts on email queues (for me, connected to shared mailboxes in AzureAD/Exchange). I'd love to use Oauth, but wouldn't you need to consume a license ? The pop-up warning of non-O...
-
I need to listen to attachments added to an issue from the customer portal. If the file is added from JIRA, the listener is triggered, but not when the file is added from the customer portal. Is th...
-
Hi, Requesting your advise on importing multiple values into a Single Field. Trying to import the Roles however some Roles have multiple Department Department is an Object configured with Unlimite...
-
We're new to JSM, and still building/ testing it out. I noticed issues that were deleted in JSM are still visible as open in the customer portal. Is there a way for us to make sure that delete...
-
We are trying to modify tickets from an old employee to a new one. Is there a way to modify the ticket creator to be the new employee?
-
I've created my CMDB using Insight Discovery, and I've updated one object in Insight, then I make another sweep with Insight Discovery and it duplicates the object I've updated. There is a way to avo...
-
I need to select which parameters I want from the result of the scanner made by Insight Discovery. I don't know if that is possible besides select the patterns I can Configure. In resume, I need to ...
-
What is the difference between these two users? I am trying to deactivate the user named JiraHead 4 but I can't because it shows the Suggest Change instead of Update details. To ...
-
What is the difference between the accounts with actions "Show Details" and "Resend invite"? Do the resend invite not yet fully registered after they sign up? Please see the image below
-
Can we possibly set the link what we receive in Jira when reset password to be expired after 24 hour
Jira has a feature for admins to send an email notification to users for them to reset their passwords. What if the user is inactive to do the reset password within 24 hours? Is it possible the link ...
-
The normal setup of Jira to Log in is when you reach the maximum attempt of login asking you to do the captcha. But can we possibly set in Jira that we suspend an account when it reaches the...
-
Team I am not sure , it is possible. I have scenario. Weekend tickets needs to assigned 2 members and closed automatically after that ticket reports download in excel file (with selected f...
-
Hi Everyone, In the attached image you will see the fields called instructions and '29/07/2022 new form' Form. I need both of these to appear in the box below department. Drag it won't work you will ...
-
Is it possible to customize the email body template from an email notification received when we sign up? Please see the image below
-
I am working on Jira integration with Gitlab ..couple of questions are there regrading about working with stories ,if anybody give the support on this that would be great I have import...
-
Bom dia!! Estou com um certo impedimento que já vi que é possivel, mas estou com dificuldades de realizar. Gostaria de saber como posso fornecer a opção para o meu usuário (aquele que acessa o port...
-
Team When i am leaving the shift or planned vacation, I need to set Out of office in JIRA. Please share steps . Thanks Lakshmi V
-
Is it possible to install Jira Service Management widget to Sharepoint site? and how can I do this if it is possible?
-
how to add a user only to those tickets that were created from the mail "mypost@gmail.com" ? I think to do it through POST-function , but I only have part of the code import com.atlassian.jira.compo...
Atlassian Community Events
| User | Count |
|---|---|
| 37 | |
| 17 | |
| 10 | |
| 9 | |
| 8 | |
| 7 |
| Subject | Author | Posted |
|---|---|---|
| 3 hours ago | ||
| 4 hours ago | ||
| 6 hours ago | ||
| 7 hours ago | ||
| 10 hours ago |