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Jira Service Management
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i would like to know if its possible to create a request in another jira portal automatically when i change the status of an issue. For an example, i have an outside developer who's also have a jira ...
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Hi everyone, I'd like to know what are the limitiations of how many objects you can have stored in the CMDB per instance on Jira Service Management Cloud version? I've read over here that there's a...
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Hi everyone. We use Service Management Automation Plugin and I'am traying to find the table that includes "then" statement. Can you please help me? Thanks in advance.
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We are planning our migration to cloud from an on-prem server instance and one thing the documentation is not clear on is what happens to our Jira service management SLA's on currently active tickets...
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Hello there, I would like to create an automation in Jira where I can set the value of Field-2 based on the value entered in Field-1. Let me explain my case in detail below: The user enters locatio...
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Hi, How i can remove automatic option under Assignee? Thanks. Regards, Saqib Da
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Hi, how to remove Assign Button on View Screen it is not the transition button. Pfa. Thanks. Regards, Saqib Dar
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I have created a Email notification by using Jira Automation but i want to give the link to the issu
Hi, I have created a Email notification by using Jira Automation but i want to give the link to the issue. I want to write a Query for the link of SDP-864(should be link)
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Hi there, I hope someone can provide me a hint how to solve this Problem. I am able to log in the mail account via login.microsoftonline.com, but via Jira it complains Java.net.UnknownHostExce...
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How I can change the date section view? I have two dates custom fields Planned Start Date: Planned End Date: it's showing 1 hour ago or 6 days instead of showing the exact date how I can ch...
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Hi, how can I update the payment method?
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I want to change this texte : Nous contacter à propos de
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Hello everyone, I'm trying to send a GET request to the Jira REST API, so I can retrieve all open tickets from a specific issue type. However, the response I get includes all tickets regardless of ...
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How can I create a filter for my two shift's team. I want to know if how many tickets logged for this time duration(7am-7pm) dayshift. and (7pm-7am) Nightshift. I have only JQL for the day. Here ...
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So, I have configured this site for my project: I also have my purchased domain: jimmytrivedi.in So, I want to configure jimmytrivedi.in instead of jimmytrivedi.atlassian.net, at lea...
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I've been setting up my portal forms and trying to standardise the issue view as well. I thought I had everything done perfectly, until I realised that everything I had done in the issue view, ...
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Hi, This may be a dumb question but can you limit who can be assigned an issue if there is a referenced Jira group in an issue. Based on an issue category a 'queue' is assigned, these queues are As...
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Hello! I checked my tcpdump today. What are strange IPs? 185.166.143.34 185.166.143.35 They open the Atlassian. what are they for?
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Hello community, I have a question regarding te behaviour of SLA met vs breached report. In my project i have only one issue that breached on the 10th of december: When accessig the SLA met vs b...
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Hello, Can you have selective approvers? You can quickly choose which manager or supervisor you want to approve the ticket. I would like to know how to create a selective or limited approver so tha...
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Hello, Can you have selective approvers? You can quickly choose which manager or supervisor you want to approve the ticket. I would like to know how to create a selective or limited approver so tha...
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How can I upload bulk customer email address in the service desk specific project?
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Do I need the entire discovery package on both servers (Discovery file with all the executables)? Or can I have a Discovery Agent on 1 then use the Collector from the other? I currently have the Disc...
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How do I list all the service requests in Jira service desk cloud? I have site admin privileges but when I list service requests using /rest/servicedeskapi/request I do not see requests created ...
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Is there a way to assign jira tickets for each project based on an on-call calendar? So if we receive ticket in to project X it then looks up on the on-call calendar to see who the on-duty reso...
Atlassian Community Events
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| 23m ago | ||
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| Tuesday | ||
| June 25, 2025 7:43 AM PDT | ||
| June 20, 2025 12:16 PM PDT |