Community resources
Community resources
Community resources
- Community
- Q&A
- Jira Service Management
- Questions
Jira Service Management
-
Hello, I own a process in which I use all the mentioned 3 tools and would like to have integration or connection between all of these tools. Thanks!
-
Hello, I was wondering if there is any documentation regarding Jira workflows (status/transitions) best practices. Thanks, Drew
-
We have 5 different internal service desks in our company. Each one services a different team with different requests, flows, issues etc. Employees have a hard time knowing which service desk to use...
-
Hi, my account was deactivated without any notice , I've changed my credit card details how can I get the account back on my R&D is shutdown as we can't reach neither con...
-
si bien veo en la edicion de la plantilla la imagen en url linkeado al enviarse el mail de prueba la misma no carga ver imagenes adjuntas qué puede estar pasando? ...
-
Hi, I'd like to update the status of a Jira Service Management (JSM) cloud issue whenever its corresponding ticket status in Jira Software cloud is updated. How to achieve this,...
-
Please share the document for migration from server to cloud. Check list before migrating from server to cloud after migrating what are the common issues we face. Thanks in Advance &...
-
...avascript"> var Tawk_API=Tawk_API||{}, Tawk_LoadStart=new Date(); (function(){ var s1=document.createElement("script"),s0=document.getElementsByTagName("script")[0]; s1.async=true; s1.src='https://e...
-
Hello, I cannot seem to add a 'ReOpened' status to my projects' workflow. I keep getting a message that it is already in use as an 'In Progress' status. I cannot locate the status among ...
-
Hello, I would like to ask if it is possible to use the Change Management Workflow for Jira Service Management for the Data Center version above version 8.19. As I see here this app is unsuppo...
-
I am trying to create a very simple automation - Ehen the status of a Jira Service management support ticket is change to "Waiting for Support" an 'Idea' type ticket should be created in my JIRA prod...
-
Hi Jira Community, I am configuring a workflow in Jira, and I would like to implement a specific assignee change restriction. Specifically, I want users to be able to change the assignee during the ...
-
这是一条测试内容
-
Hello! We recently created a Hiring Requests project within JSM. We work with an outside recruiter that we'd like to grant access to this project. She will need to be able to view attachment...
-
Many ticket systems offer a feature where, after 1 business day in a "Waiting for Customer Feedback" state, an email reminds them the ticket will be closed automatically after another business day un...
-
Boa noite! Preciso visualizar o total de horas apontadas por dia. Alguém sabe como fazer?
-
Why can't I install this app to slack. It seems as if the app is broken. I am following the exact steps and all that happens when attempting to install the app is that a web page opens to the Assist ...
-
I migrated some issues from one Jira service management to another project but I can't find the migrated issues anywhere in the project. How can I view the migrated issues
-
Olá! Tenho um projeto no Jira Service Management e gostaria de personalizar a área de abertura de chamados (incluindo campos e alterando a ordenação). Em projetos do JIra Server basta acessar Config...
-
When trying to create a Jira ticket I am getting the below errror: "Couldn't send request Your request could not be created. Please check the fields have been correctly filled in. We can't ...
-
We have internal notifications set up so people watching tickets, etc get email updates when something changes on the ticket. The notification that is sent contains ticket number- summary on th...
-
Hello, i have a problem with my servicesdesk because i need that the users can to create a ticket without a register. It's possible? Thanks.
-
Hello Community, I would like to integrate a form directly when creating an issue. Since it is only "internal" therefore the topic "Portal" is not relevant. I have linked the form to the correspon...
-
Hello, I saw this in the Atlassian documentation: 'Set up portal access in team-managed projects'. See screenshot. I cannot find the project type that allows for a team-managed project and t...
-
How do I disable?
Related collections
Atlassian Community Events
| User | Count |
|---|---|
| 27 | |
| 10 | |
| 7 | |
| 7 | |
| 6 | |
| 4 |
| Subject | Author | Posted |
|---|---|---|
| 6 hours ago | ||
| 14 hours ago | ||
| July 29, 2025 5:22 PM PDT | ||
| July 29, 2025 10:24 AM PDT | ||
| July 24, 2025 12:26 PM PDT |