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Community resources
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Jira Service Management
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I tried injecting this script <style type="text/css"> button.aui-button.aui-button-primary.sd-external-submit { background-color: #d04437 </style> in the announcement banner ...
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Our onboarding process with our current tool is: 1. HR raise the onboarding ticket. Contains details of the new staff member, dates, title, department, etc 2. This then goes to the line manager, wh...
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Hi - I'm looking to get a count of the number of issues across statuses for a given project over a given time range (can be dynamic or static). Haven't really seen any widgets or JQL scripts that can...
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Hey! I am trying to configure the Jira Service Management Customer Portal (Service Desk) and have encountered a problem with a banner that contains the text “Lorem Ipsum...”. It is visible on the cu...
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We have small cloud Jira for internal sync and even I hate this product I have to use it. Now its becoming real frustrating. We did not touch anything, and I cannot close any issue. A...
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I have some Confluence pages available on our Customer Portal to provide advice and information to customers, however this morning those pages are no longer available, and I am getting this instead. ...
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When the Jira Service Management Pricing and Packaging changes come into effect (October 24), what will happen to any existing incident / problem / change tickets if we remain on standard pricing ? ...
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The image below is what happens when I export these 2 columns which are time until SLA breach. (e.g. 0:29 means 29 minutes until SLA breach for response same applied to SLA for resolution). However,...
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Hello Team, One of my requestors does not have JIRA access to submit the ticket to CMLO. Hence we advised her to create an account in JIRA and then she submitted a request via JIRA - CMLO...
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Atlassian have recently announced that effective October 16, 2024 PT, advanced incident, problem, and change management features will only be available on Jira Service Management Cloud...
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I want to create automation for gathering a summary report which has the changes made in the last 24
I can able to get all changes made in the issue in a separate rule. And all comments made in a separate rule. Now, I want this to happen in a single rule. Suggest me how to achieve this automation. ...
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Hi everyone, I'm working on a Jira Service Management automation that can streamline our incident management process. We're trying to create an automation that will automatically post comments made ...
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We would like to build a platform to capture, auto-create, and manage issues with notification/ alerts. Could you please recommend which products are suitable and kindly provide a quotation. Thank yo...
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Hi all greetings! is there any way find out who started the new sprint with out close current? Thanks, Siva G
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i have a url for JSM that ends in 7 (https://cosmiccore.atlassian.net/servicedesk/customer/portal/7), is it possible to change to end in 1?
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Hi there, You can read on all the documentation that you can scan the network and if needed you can run a Windows agent to scan the device. But what if you don‘t have a „network“ because all ...
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The dataset includes performance monitoring information such as availability, downtime, and security.
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Hi, I'm using SQL connector app (by AlphaServ) to unload few Jira tables into local db, and can not figure out why I'm missing some fresh updates in main tables (let say Issues). Issues is just a n...
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The Atlassian Community is open to the public Content posted here can appear in search engines. Plea
The Atlassian Community is a public forum, and any content shared here can be indexed by search engines. As such, it's important to avoid posting sensitive or personally identifiable ...
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Hi, I have a linked and cloned issue in a Separate Project that I want to Transition when the parent issue Transitions. MC7-19 is the parent, MDS-25 is a cloned copy I am usi...
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Hello Does anyone know how to turn on Jira management's Project Organizations and Customers options on a user's account?
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Hello, Does anyone have a list of the ~30 connectors that come with Data Manager? Thanks, Scot
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Hello everyone, I have a bit a complex situation and I am wondering if what I want to automate is actually doable given the current functionality in the JSM Cloud. Upfront, I am also willing to u...
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We want the assignee for a change to be added in CC when an email goes out for approval on that change TO an approver. Currently when i go to edit the approval email template, i see only option TO, ...
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Hello Atlassian Community, I am currently working on setting up Bitbucket Pipelines for a Flutter project. I have some experience with CI/CD but am relatively new to configuring pipelines for Flutte...
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Atlassian Community Events
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| 27 | |
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| Subject | Author | Posted |
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| Thursday | ||
| July 29, 2025 5:22 PM PDT | ||
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| June 18, 2025 4:57 PM PDT |