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Jira Service Management
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Hi there, You can read on all the documentation that you can scan the network and if needed you can run a Windows agent to scan the device. But what if you don‘t have a „network“ because all ...
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The dataset includes performance monitoring information such as availability, downtime, and security.
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Hi, I'm using SQL connector app (by AlphaServ) to unload few Jira tables into local db, and can not figure out why I'm missing some fresh updates in main tables (let say Issues). Issues is just a n...
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The Atlassian Community is open to the public Content posted here can appear in search engines. Plea
The Atlassian Community is a public forum, and any content shared here can be indexed by search engines. As such, it's important to avoid posting sensitive or personally i...
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Hi, I have a linked and cloned issue in a Separate Project that I want to Transition when the parent issue Transitions. MC7-19 is the parent, MDS-25 is a cloned copy I am usi...
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Hello Does anyone know how to turn on Jira management's Project Organizations and Customers options on a user's account?
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Hello, Does anyone have a list of the ~30 connectors that come with Data Manager? Thanks, Scot
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Hello everyone, I have a bit a complex situation and I am wondering if what I want to automate is actually doable given the current functionality in the JSM Cloud. Upfront, I am also willing to u...
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We want the assignee for a change to be added in CC when an email goes out for approval on that change TO an approver. Currently when i go to edit the approval email template, i see only option TO, ...
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Hello Atlassian Community, I am currently working on setting up Bitbucket Pipelines for a Flutter project. I have some experience with CI/CD but am relatively new to configuring pipelines for Flutte...
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Greetings, dear community! I want to share a use case that has been causing me quite a bit of frustration and about which I haven’t found clear information or any discussions. I’m configuring the V...
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A user in my organization is experiencing an issue where, when they raise a ticket, it sometimes displays their name in some tickets as a reporter and sometimes it shows their email address instead. ...
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How to import bulk defects into Jira ??
484 views 4 0 Deleted user September 27, 2024 -
When I try to delete an organization, I get a message that says it cannot be deleted because there are still products in the organization. So I deleted each product from the organization, but...
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Hi everyone , I am new to JSM and OpsGenie and want to understand How to set up on-call to mobile phone ? My org has Premium license for JSM and opsgenie is available with it. I see on-call o...
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...hat contain a valid issue key to be added as a comment to the issue" Allow customers to create accounts on the Customer access page = true Channel Access = Open Issue: When I send any reply to the t...
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I am new to JSM and am setting up SLAs. I just realised that we have customers in different timezones. Is it possible to set this per customer? I want to make sure that the SLAs apply correctly for t...
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Hi All Once a Jira Project has been created with a scrum board, can we replace it with Kanban Board, e.g., Current Board type = Scrum New Board type = Kanban while keeping all the remaini...
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Hello Community, I have a customer that uses two project in the Portal. Now I need to revoke access to one of them. I can't delete him from Customer in a project. In Atlassian Administration I can r...
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...{ "users": [{ "name": "SomeUniqueName", "groups": ["jira-servicemanagement-customers-COMPANYNAME"], "active": true, "email": "some-email@gmail.com", "fullname": "Full Name" } ] }
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We have many printers that are different models. I need to be able to have pattern for almost every model as OID is not the same on all models for serialnumber/model/Vendor. Have tried...
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Hi all, I have a branch that loops over an asset, and creates a comment for all the ones where the field in the asset is blank. It works fine but I'd rather have one single comment. Is there any wa...
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Does 2FA affect the email connectivity? The connection keeps having problems after successfully adding the email and then it gets dropped again Please advise
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While reading about integrations with AWS Cloudwatch, I saw the following note: "Bidirectional integrations aren’t supported in Free and Standard plans. All the other integrations are supported at...
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All cards in project "SCF" will have a counterpart card in another project ("WS" "DEV" etc). When the counterpart card is updated (status, Team assigned, due date) I want to trigger updating the SCF...
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