Community resources
Community resources
Community resources
Jira Service Management
-
I am on a quest to be more productive, and one of the ways i've found is by using the Siri Shortcuts app on my iPhone. I have gotten everything to work up until when i try to change the value of the ...
-
hi team, how to connect Microsoft team with Jira service management cloud? Thanks Regards, Saqib Dar
-
Hey, When I am importing Custom Field to Jira it is also importing the issues which I don't want is there any work around ?
-
Hey, I want comments mandatory for users while they are assigning issues to other users. Is it possible? without workflow transition?
-
Hi, I have a field name 'Links' in which some of the records contain data and some of the records are blank. I want to filter the blank records but when I write JQL it shows the error mentioned belo...
-
Dear Community, how to change the base URL in cloud I am using Jira Service management Cloud. Thanks. Regards,
-
When a service desk ticket is created and assigned to an organization, all users associated with the organization are notified of the ticket comments. Is there a setting to only include the request p...
-
Hello, As of October 28th, it appears all of our customers have stopped receiving notifications from the system. Nothing has changed in terms of permissions or notification settings in the sys...
-
Buenas noches comunidad Tengo un tiempo leyendo que varios sistemas de gestión tiene integraciones con app de redes sociales. Me gustaría saber si jira también lo tiene; siendo más espe...
-
Hi there, Per the subject, I have made a Group Picker field, global context which is visible on my issue screen, the problem is when I am trying to use that field in an approval step in a workflow I...
-
Summary Sometimes tickets with the same summary or same summary and description are created in your Project, which can make a mess of all of the tickets in your queue and knowing which "Password Re...
-
"Quick Watched Issues" by "codefortynine GmbH" includes a "statusCategory != "Done"" in the implicit filter, while the Jira version of "Watched Issues" by "Atlassian" only includes the "resolution = ...
-
Hope this is in the right topic, please let me know if it is not. I am currently rebuilding my Python script to look at a config.ini file for all of the JSD fields since dev and prod JSD have differe...
-
Is there a way to include Tab Group inside Excerpt macro? If I am not wrong, Excerpt macro can only include table and texts but not Tab Group. It will be nice to be able to include Tab Group.
-
The Jira export shows the amount of time it took to reach the targeted state (i.e. 5:33 for 5 hours and 33 minutes). I need the date and time stamp information as shown in the SLA Setup or Jira...
-
Hi everyone, I am a bit lost on how to add an approval step on my JSM workflow. I already checked the box to include approval step on a specific status. When I try to add an approval source, I am ...
-
Can alerts be grouped when using the Essentials Plan?
-
Background We have been using Jira Software (JSW) to manage customer support requests for many years (before JSD or JSM was available) with a two parallel Jira Projects: Product Development (Scrum...
-
Hello, I am trying to write an advanced expression so the Summary field will contain a text field from a form (already linked in forms to the Summary field) AND add a cascading field which is compri...
-
Recently created employee assets in Insight. No matter what employee we view, the Connected Jira Issues shows 0 results. How does this get configured to a Service management project so it...
-
I am trying to have customers upload documents into a specific field that is set in jira service management. ANy idea how I can accomplish this? Thanks
-
I need to add hyperlink text in the description of a few fields in a dynamic form. I have tried the markdown format and it doesn't work. I didn't have this problem in the old Jira service desk....
-
Hi Can you please let us know if the following log4j, especially log4j2-stacktrace-origins-2.2-atlassian-2.jar vulnerable to CVE-2017-5645? ./var/atlassian/application-data/jira/plu...
-
Hello, As we go around training end users on our JSM-based customer portal we often find ourselves having to play around with browser magnification settings as the portal will appear out of alignmen...
-
I'm looking on the internet for a plugin to backup but I couldn't find it. would anyone know?
Related collections
Atlassian Community Events
| User | Count |
|---|---|
| 33 | |
| 16 | |
| 10 | |
| 5 | |
| 5 | |
| 5 |
| Subject | Author | Posted |
|---|---|---|
| 12m ago | ||
| 13 hours ago | ||
| 18 hours ago | ||
| May 29, 2025 11:41 AM PDT | ||
| March 4, 2025 3:09 AM PST |