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Jira Service Management
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Can I make a ticket by using command of slack?
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Hello The email notification for issues stop working after years of perfect running can you please check on you end csiromaniahelpdesk.atlassian.net We receive the new request i...
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I Can't remove demo users (they don't appear in User Management), yet when I am testing my online ticketing system/website, I have a dropdown for "Assignee" which is built into Jira, yet it comes up ...
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I have explored Opsgenie API Documents. As per the below https://docs.opsgenie.com/docs/service-api https://docs.opsgenie.com/docs/team-api It looks like there is no mechanism to fetch service...
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지라랑 컨플루언스 사용해보려고 했는데 처음에 회사관리자로 설정이 된거같습니다 계정을 아예 삭제하고 싶은데 관리자라고 삭제가 되지 않습니다 삭제 요청드립니다
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Hello all, Can Jira Automation rules be used to move a Jira Service Management Ticket from one status to another status when a Jira Software story has its status updated? Example: The end...
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I'm trying out the OpsGenie platform to receive critical system alarms after-hours by overriding my DND on my Samsung XCover Pro. It works well with the Insistent Notification option except for...
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I have two Object Fields, one called Manufacturer and the second called Model. I would like to have it where a user will choose a manufacturer, like "Apple" and it will show only models that ar...
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Buen dia, Estoy requiriendo conocer el % por categoría en los backlog, teniendo en cuenta la cantidad de historias por épica. A cada épica se le asigna una categoría, pero cada épica puede va...
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When pasting lists into Description or Comments of tickets, adding bullets only puts a bullet on the first line. Like this. I just pasted this in, from a text file, highlighted it and cli...
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Hi Team, Recently I written a script to set field description as linked issues when selected issue from issue picker(Script runner issue picket field) but due to permission issue we are planning to ...
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Hi Team, Recently I written a script to set field description as linked issues when selected issue from issue picker(Script runner issue picket field) but due to permission issue we are planning to ...
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An email gets sent when a ticket is created and there is a link in that email to view the ticket. Recently, our link has changed and I don't know how to change the link in the email to go to th...
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I have a project that is very old and huge. I only really want the last say 5 yrs of issues to migrate to the cloud. Is this possible?
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I'm looking for examples of how Jira Assets (aka Insight Asset Manager) has been used to manage Atlassian products, Marketplace Apps, licenses, as well as TechPOCs for them. I'm curious if anyone h...
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Curious if there are any forthcoming enhancements to be able to open all child issues in an epic or parent? Instead of having to open one-by-one-by-one which is tedious.
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When i go to create an issue in Outlook, the Jira Cloud addin opens up, but it is just blank. Seems to only be happening on my laptop i use for remote working. My desktop at work is fine. &nb...
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Hi Everyone, We are new to this so I hope I can explain this as well as possible. For our customer portal, when our clients are submitting an issue, we have enabled the HTML editor. However, ...
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Hello, I setup a Jira Cloud - Service Mgmt. project however did not setup Dashboard using gadget, Filter Results until afterwards. Is there a JQL I can use to retrieve information prior to the...
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Hi. We are using a canned response in our Service Management tickets that identify if a resource is required from certain partner groups and looks similar to this: This project may require a: [] ...
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Morning, We have a client that needs his customers to be able to select the value from a select list custom field and, if this value does not exist, to directly add it to the list's options. ...
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Hi everyone! I am enabling the external links under the feature lab section, and after reading all of the disclaimers about what that means, I understand the "risk" of using it as it could b...
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This might be a bit of an obvious question but I just wanted to confirm I've set up a report correctly. I have a Time to Resolution report with 3 series: All tickets 24HR (Critical / Major ...
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Hi there, I am new and have a few queries concerning Atlassian licenses: If I purchase Atlassian Access for a $30 per month flat pricing for up to ten people. Do I need to pay an additional...
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Hello, When I try to link the intercom conversation to Jira it doesn't want to link it, so I see no updates in intercom. It's working fine since 3 years, and I have the issue here for 1month alread...
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Atlassian Community Events
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| 28 | |
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| Subject | Author | Posted |
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| Tuesday | ||
| August 12, 2025 8:27 AM PDT | ||
| August 11, 2025 12:57 AM PDT | ||
| August 5, 2025 9:59 AM PDT | ||
| July 29, 2025 5:22 PM PDT |