Community resources
Community resources
Community resources
Jira Service Management
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Hello community!) I'd trying to find an app for Microsoft teams. I need a bot that can give some answers for customers from Teams (maybe add some pages from the confluence) and give create screen, e...
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Hey, sorry if this is a dumb question. I am looking for something that I would think would be obvious but I can't seem to find it. My agents would like to see the date/time that a given reques...
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Dear all, Please help suggest adding (not copying) a custom field value from the sub-task to the parent issue. Many Thanks. Regards and Thanks, Fred
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Hello, We made the "Time Spend" field required for some of the JSM projects. However we would like "Time Spend" field to be not required if the assignee logs their time before they resolve the...
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Hello, Is there a way to automate moving issues from the backlog to the active sprint without needing to pick and drag? I am talking about issues that from the frontend of JSM. any hint wou...
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On this "Mid-level planning until April 2023 - Onyx - Confluence (atlassian.net)" and other pages since a few days I get the message "App is not responding. Wait or cancel?" My colleagues (from othe...
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Hi, this is a necessary innovation for simpler forms. thx, D
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Hello everybody, Attached is a picture. "Internal comment" does not appear in the mail sent to the person we sent with the "Pending Approval" status. Is there an internal.comment Variable? How ca...
- Question
- approver
- cloud
- comment
- jira-cloud
- +3 more tags...
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Hi, I am creating a form and I would like to include a field where employees can add attachments. I see the field but when i try to fill out the form ( i am not able to add any type of ...
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We have referred to the doc listed at the following url https://support.atlassian.com/organization-administration/docs/ip-addresses-and-domains-for-atlassian-cloud-products/ There appears to be add...
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Hi I'd like to ask if you can create a kanban board in on-prem JSW from a saved filter that relies on data from cloud JSM? My example and use case: I would have a filter for all open changes...
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Hi, We have certain columns setup within the Jira Assets view, what determines when they get reset or saved? i.e. one user has a column called purchase date setup as the final column but the...
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Hi, we've recently set up the Service Management addon, and i see the change calendar in the menu on the SM project. We have another Software Project type that's used for development, and Rele...
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Hi, I'm looking for the same functionality that server had when creating a recurrent issue. There you had the option below: Link new issue with previously created one Link also with all previousl...
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The Jira SM instance I manage has a white logo on the customer portal. This fits our brand guidelines and looks lovely on the customer portal with the coloured background. The problem I have...
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Hi All, We need to change the notification email's standard english "Just confirming that we got your request...." text to something else, in german. Is there any ways to do so? Thanks!
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https://id.atlassian.com/login/callback?error=access_denied&error_description=authentication-policy-
https://id.atlassian.com/login/callback?error=access_denied&error_description=authentication-policy-strategy-mismatch We are getting above error when we accessing okta.
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In my project I need to create multiple (Approx 250) confluence pages having same template. We want to automate this process so that we can pass values in .csv file and those values will get populate...
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Hi. What is the difference knowledge base and Confluence? Than you.
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Hi Everyone, Does anyone know if there is a how-to guide that explains the end-to-end process to set up new components and services in both Opsgenie and Statuspage that are fed from a Uptimerobot ...
- Question
- cloud
- opsgenie
- statuspage
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Hi, i have project, create portal (by knowledge Base) Business process, where every portal must based on every departement but and then that portal must have permission by departement and i ...
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Hi, I'm looking for a project management tool for client projects, where we allow clients to log in and submit their requirements, issues, attachments, and comment for each project. We want them to h...
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Hey team, I bumped into 2 problems. One is probably solved but the second one I can't figure out. I replied to the customer from Jira Service Management and they never received the email r...
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I am unable to find change calendar, need assistance in setting up for updating the planned changes
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My role listed under People > Users shows that I'm an Admin for Opsgenie. I was recently asked to see if I can modify individuals Notification rules (e.g. some people don't want a text messa...
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Atlassian Community Events
| User | Count |
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| 24 | |
| 9 | |
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| 3 |
| Subject | Author | Posted |
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| 38m ago | ||
| 10 hours ago | ||
| September 9, 2025 11:40 AM PDT | ||
| July 29, 2025 5:22 PM PDT | ||
| July 29, 2025 10:24 AM PDT |