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Jira Service Management
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Team, I'd like to understand the difference between webhook and application links and how different it is from each other. We have a requirement where if one Jira instance creates/updates an issue,...
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Hi, I am writing a python script and need to find the field "everBreached", but I can't see it anywhere. The query project = TEST AND 'Time to first response' < 0 Brings back t...
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Hi All, I\d appreciate help figuring out how to set it up. I am trying to set up an email notification ( in automations) which will be showing information for specific fields for e...
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I recently received a email from this address. noreply+871784de97e369c3f6382b8235cf3973b059eb6ab60063fc32a658e0@am.atlassian.com is it legitimate??
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Hey guys, So what I would like to achieve is to have a Slack channel hyperlinked in automation message sent to another Slack channel. In general the message should look like: ...
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Dear Sir/Madam Does Jira has schedule report function?
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Hey all, recently I had to import a Cloud Backup into my Jira Service Management Cloud instance. Everything worked fine and I have all my issues and attachments. Only problem is the...
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Is there an easy way to generate a report or a list of all our customer organizations in Jira Service Management? I'm not picky about the format, I just need a list of them all the organization name...
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I need to be able to audit our team's Email Integrations that we have configured in OpsGenie because I need to be able to audit them and confirm my critical jobs, identified in specific CREATE and IG...
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Hello I need to give acces to one collaborator to review detailed info of all issues of a project, but I need to limit to read-only the actions this person coluld do in that project. How could I do...
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Good night guys. Please, I created an automation to send a warning email about tickets that have been without interaction for more than 2 days, based on the creation date. Is there any way for auto...
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Are there any resources displaying an example asset audit? I'm interesting in seeing the scan feature work in real time to inventory assets.
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We want to have a project roadmap for the IT team that will allow us to share our IT roadmap, where we are on the roadmap, and have it so anyone in the company to view it. Something similar to this, ...
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I am able to import pre-existing barcodes and still use the search feature or will I have to re-tag all my assets with a Jira QR code?
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Using our current workflow, I want to track electronically WIP on our manufacturing floor. What Jira template is best for doing this so anyone with access can see at any given time where a particular...
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How do I get the payment link for a driver who paid a commission that is yet to reflect in his balance? The link to Confluence is quite confusing and I'm new here, please.
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I tried this API to get the status transition of the issue https://{{domain}}.atlassian.net//rest/servicedeskapi/request/{{issueId}}/status But I got 403 error code.
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Do OpsGenie escalation polices stop processing once an escalation rule is met? For example, I would like an alert to notify the on-call user immediately and then escalate to another user or team if i...
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- opsgenie
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When a customer is logged into the portal, and they try to view their own profile, they are redirected to the portal Help Centre landing page. The url displayed is <base url>/servicedesk/custo...
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We are currently having issues connecting PowerAutomate to our Jira Service Management projects, when we connect using the API there is no options to select for Jira Instance, When we input the addre...
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Hi All, I have created a new webhook. I want it to be triggered only when a reporter chooses apecific category in the field and when the ticket is approved (comes to status WORK IN PROGRESS). ...
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We're wanting to print tickets that match certain request types automatically or even print different types to different printers. Is this possible with anything built in or even with any...
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As a Product Manager for a company that creates add-ons for JIRA, I am keen to understand who in your organization is in charge of JIRA administration (The role of this person and other responsibilit...
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I am not able to connect remote desktop. attached the image having issies
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Atlassian Community Events
| User | Count |
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| 16 | |
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| Subject | Author | Posted |
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| an hour ago | ||
| October 29, 2025 8:42 AM PDT | ||
| October 27, 2025 8:46 PM PDT | ||
| September 9, 2025 11:40 AM PDT | ||
| July 29, 2025 5:22 PM PDT |