Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Disable KB article suggestions from Help Center search

Robert Wen_Cprime_
Community Champion
September 11, 2023

Can anyone give me guidelines on how to disable KB article suggestions when you're using the search bar at the Help Center portal?  Is it dependent on the project portals?

1 answer

1 accepted

2 votes
Answer accepted
Alex Koxaras _Relational_
Community Champion
September 11, 2023

Hi @Robert Wen_Cprime_ 

Did you try to turn off all suggestion and unlink the KB space from the JSM project?

If you, as a customer, has access to a portal (JSM project) and the latter is connected to a KB, then provided that pages are not restricted, you will have suggestions.

Robert Wen_Cprime_
Community Champion
September 11, 2023

That was it.  Thanks!

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
PREMIUM
PERMISSIONS LEVEL
Product Admin
TAGS
AUG Leaders

Atlassian Community Events