Community resources
Community resources
Community resources
Jira Service Management
-
In JIRA, if you use the @ reference internal usernames, the names will often show the username to internal and friendly name to frontend users/customers (Typically first name or first name and last i...
-
How do we remove the Org selection drop-down that shows up on the portal?
-
Hi, I am using elements connect to show some fields in jira. I tested datasource and its working, now i need to create template but i dont know how. this is information what i got from endpoint. i wa...
-
I want to loop thru a list of names, do a lookup based on JQL for each of those names Create Variable AllDevs = Dev1@mycompany.com, Dev2@mycompany.com, Dev3@mycompany.com Loop thru each of ...
- Question
- cloud
- jira-cloud
- jira-service-management-cloud
-
Hi Team, Where to write code to show/hide fields and how to add more roles in Jira Service Management I have a Jira Service Management ITSM standard plan Can you suggest me, from wh...
-
Can anyone point me to the setting to change the logo that appears at the bottom of a password reset email just above the "Powered by Jira Service Management" text? I took over for a consultin...
-
Sometimes some ticket goes missing once it is created. We got mail notice from Jira system saying a ticket is created and assigned to me but all members cannot access that ticket by clicking...
-
Hello, I just wanted to know whether how to Auto fill of email id, names phone number and etc. In Jira form when external customer access the form to submit any change request, is there any inbuil...
-
Estoy diseñando un portal para que mis clientes me soliciten asistencia y nos reporten de incidencias de los productos y servicios que han contratado. Por un lado, dentro del proyecto de asistenci...
-
i am creating endpoint to view list all issue using queue endpoint,but i have incident and based on incident there is opsgenie alert, or individually i am creating opsgenie alert. is any rest a...
-
Hi, I want to JSM Cloud will open unread emails from all folders and will open a new ticket.
-
Hi all, I want to create/store and edit our company policies in Confluence, approx.: 50 documents. Each ‘document’ should be exported into PDF and include page header / footer including a logo. It’s...
-
Hi Team, I am looking to add an additional custom field in the view form of the customer portal. Please suggest the best way to achieve it. Thanks, Bhushan.
-
Hi I'm in charge of Jira in my company. I have a question about JSM(Jira Service Management) function. I wonder if there is a function that allows multiple groups to check only the issues a...
-
How to create a user or ticket using excel file in jira service management, is there any possibility
Hello, I just wanted to know is there any possibility of creating user or ticket using excel file in jira service management, where can it will automatically pull the information from excel sheet ...
-
Hi everyone! I´ve a customer users appears in User Management section without jira access while i have another user that not appears. What´s goint on? Why do some appear and others not? Could...
-
How to Auto-Fill the Date, Email, Name in the customer Portal once he login before raising a request
Hello Team, Please guide us how to auto fill the user login details in the customer portal once login.
-
I have created 3 quick filters like Admin, BPO, and Provider When i select Admin only it filters and shows the tickets When i select BPO only it filters and shows the tickets But when i select bot...
-
Hi, Is there a way we can show SLA remaining time in Jira Service Management? If Yes, how can we do?
-
...nexpected status code 500: http://jiralert:9097/alert: {\"Error\":true,\"Status\":500,\"Message\":\"JIRA request https://poc-nagarro.atlassian.net/rest/api/2/search?fields=summary%2Cstatus%2Cresolution%2...
-
Hi there, In the doco for the POST /object/aql the JSON for attributes is shown per the block below. What I am trying to do is extract the value even just to log for various attributes. If I log t...
-
In our project, I have an epic set up with tasks that i want to replicate every time a similar epic is created. I have a rule that is triggered by an Epic that looks to the list of these tasks and cl...
-
I have an app that is published to the marketplace. I need to change the development site so as when I run forge deploy -e development, it deploys to a new development site. Any ideas on ...
-
I have data coming in from a send web request from Assets. Based on the qlQuery string I then want to send an email with the results. I am sure I need to wrap this up in something to form a table i...
-
Hi I'm having trouble filtering based on specific issue types. The below query is displaying other issue types (e.g. story, epic etc). How do I filter everything else out? Here is my q...
Related collections
Atlassian Community Events
| User | Count |
|---|---|
| 43 | |
| 10 | |
| 8 | |
| 6 | |
| 6 | |
| 5 |
| Subject | Author | Posted |
|---|---|---|
| yesterday | ||
| Tuesday | ||
| Monday | ||
| August 6, 2025 1:26 AM PDT | ||
| August 5, 2025 9:59 AM PDT |