How to assign the tickets who are online in the organization based on the shift timings?

[Deleted user]

Hello Team,

How can we Auto assign the tickets to those who are online in the organization based on the shift timings.(it should not be assigned to the offline member).

**Online-people who have logged in Jira and active in shift timings

**Offline-people who have not logged into Jira any shift timing

How can we achieve this?

Any suggestions will be helpful.

Thanks,

[Ste Wright]

Hi @[deleted] 

Is there a consistent set of users who should be online/offline at certain times?

This would involve basing the assignment on shifts/schedules, rather than whether they're logged in.

Ste