Community resources
Community resources
Community resources
Jira Service Management
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Hi, We are working in Hebrew. Need to allign the text to the right, in the description. That's basic, because the description need to be in home language. Any idea ? I believe it's an issue for...
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Hi. Catalina access log cintains wrong IP adresses (localhost) with nginx reverse proxy. How to fix it? After update from 8.6.0, before was correct.
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When an automation rule is created, triggered by an event that normally would send a notification, does the automation override the notification? In principle, if comments are left on a ticket, a nu...
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Hi ya'll, I was trying to add a new service request through assist. I am able to create the request in Jira service management, but when checking the menus through the assist teams menu, the new r...
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I have a person that was at Administrator level. I have downgraded this person to 'User', but that would still mean that they have access to all historical tickets they submitted, including inf...
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Hello, I am writing to request help because I started receiving email notifications from Opsgenie after creating/closing an incident in JSM, this did not happen to me before. I have never used Opsge...
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I was wondering if there is a way to show the updated description in a Slack channel of an alert when an UpdateDescription action happens.
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We want to convert our company-managed project to team managed projects. It is an existing project with about 2500 issues and existing boards and workflows (and integration with Slack ...
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Hi, we receive maintenance mails with an ID in the subject. For further mails I want to find the existing issue and a only a comment. But I did not manage to find the issues. I tried all combination...
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Hello, I would like to populate an Excel sheet by using an excel query (get data from web where the web URL is the result of a Jira filter. Thanks for help!
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Hello, I have a project with all test cases written down in folders in sub folder in Test Repository. Now project is complete so I am moving my test cases to another project. Is it possible to move ...
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Hello, I've to keep the JSM option "Yes, new requests should be shared with the whole organization" for Issue created by API but I do not want to have an Organization selected by default when creati...
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Hi everyone, I have the following scenario: I have a project in service management for users to request calendar blocks for vacations, remote work, and other reasons. The policy is to request these b...
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The user/customer cannot view the status or share the request from the Jira service management portal. The portal site disappears, only the name, description and comments of the request can be seen. ...
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Dear Team, We are now using mail id for support call: support@umlsalesforce.atlassian.net. We want to integrate that support mail id with our organization support mail id: support@ushamartin.co.in....
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Hello all, We are using Opsgenie to create & update some Incidents in the Status Page. For example, if a certain Opsgenie problem is created, it will create an incident in the Status Pag...
534 views 2 0 Deleted user December 22, 2023- Question
- opsgenie
- rest-api
- statuspage
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Hello All, When a subtask created then it should copy all the existing comments from the Parent issue. Also, I want to exclude comments made by Automation user. I got an script but its showing er...
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Hello ! I'd like to do a ticket search with a JQL branch that uses a variable I create and retrieves information with a REGEX match. But when I run my test with .match I see in the logs that ...
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I work in a function that deals with training budget allocation to its different workers in different divisions. Is there a way JIA can help us to show the training allocation costs and headcou...
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Hola, me gustaría saber que me falta por configurar para poder cambiar el tipo de incidencia
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Hi Jira community. We have a set of algorithm for troubleshooting certain products that we wish to embed in the customer portal. So, it is a series of steps and at the end of the step,...
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I want to linkup more than 1teams of Microsoft Teams and more than 1projects in JSM site. Is this possible?
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Hi I am checking if there is an option to schedule dashboards and individual gadgets if necessary. is there a way to schedule them to email daily? Do we have any end dates for the same?
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I created a customize field and set default value, but it just show in tab Details. I want to set it to show like tab Description. Please support me!
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I am Jira admin, but I cannot prompt a user to reset their password, any idea?
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