Community resources
Community resources
Community resources
Jira Service Management
-
I have several pie charts to show open / closed tickets and would like to have the charts us ethe same colors, but I do not see this option.
-
I'm creating a workflow in slack in our support channel. I have a button that create a Jira ticket for each request. When the ticket is created, I want it to send it to a certain Epic/Board....
-
I cannot edit a free workspace eventhough the number of boards and collaborators do not exceed ten. Thanks
- Question
-
Hi Team! My organization and I are looking for ways to restrict access to one of our Jira Service Management Cloud service channels so that only customers who have Jira accounts can access it. ...
-
Hello Atlassian Community 👋 Last year, we introduced the virtual agent in Slack, a significant step forward in automating and enhancing support experiences in Jira Service Management with the powe...
-
Hello, I would like to use my custom field "Template Description" on the request form when I create an issue, but I don't want to show it when I view the issue (because I use an automation to replac...
-
Hi Atlassian community, do you know if it possible to have an automation rule that adds a specific label when creating a subtask based on the issue type of the parent task? We are having severa...
-
Hi Community, We currently have three separate instances of Jira Service Management and are considering unifying them into a single instance. We've realized it's unnecessary to keep them separate an...
-
Hi Team, Can we copy forms from service project to software project when customer raises ticket and fills the form using jira automation. Thanks
-
I am configuring the support setup and want to define the levels of support, such as Level 1 (L1) and Level 2 (L2) support requests. I aim to create two queues: if an issue is not resolved by L1 supp...
-
Hello, In our organisation we are trying to implement a CMDB, and we wanted to use Assets. We wanted to use the Discovery tool, but doing test scans, instead of creating the Laptop type, it creates...
-
Hi I'm having problems trying to connect my Jira project to PowerBI. I have a URL and I created an API token, but the connection won't happen no matter what I try. I don't really understand this e...
-
Hello, We need to launch a public contract as soon as possible and for the tender we need to know the SLA support levels. Can you tell me the SLAs? Thank you very much.
-
잘못된 이메일 형식으로 고객추가를 했을 때 고객알림로그에 지난 21일 동안 전달되지 않은 이메일 알림을 확인합니다. 라는 설명이 있는데 잘못된 메일 형식으로 고객추가를 해도 고객알림로그 목록에 나타나지 않는데 어떻게 확인할 수 있나요?
-
when i am assigning issue to a user it gives me this error "REsponse 404 Failed to assign issue. Iss
i am trying to assign issue to a user using a library but it gives me this error Failed to assign issue. Issue DEV-7 does not exist or you do not have permission to see it.
-
Dear Team, We have a problem with the verification code; when we attempted to log in to Jira, we received no code.
-
Hi, We have an organization that a user created that we need to delete and I have set the products to cancel and as per attached the cancellation is pending and I have access until 11th May 2024. I...
-
I have an Android phone Version 14, and my audible alerts do not arrive on time. I get my shift start alert 30 minutes after I start work. The app also rises my volume to max. I work from home...
-
Hi, We need tickets to be created from people emailing our service email. Just a email should create a new ticket. As of right now, tickets can only be created by already regristred customers and ...
-
Notifications are enabled Status are set (CSAT) feedback enabled but still no mail is received
-
Hello. I am not getting email notifications of certain types of requests. How to fix that?
-
Dear Community, I hope this email finds you well. I am writing to seek clarification on a few issues related to Jira authentication and token management. Jira Refresh Token Expiry: In our document...
-
I'm applying for a free trial of Jira Service Management and have been experiencing errors while registering for the zyxpink.atlassian.net site: Something wet wrong on our end Please try again If thi...
-
Hi, In the description of an issue I am adding a value for a field that has been selected from Assets. I am using this to get the price {{issue.customfield_10118.Price}} I can display that as a n...
-
Hi All, I hope you're doing well. I'm encountering a perplexing issue while setting up a new project and configuring quick filters for Epics. Previously, when I duplicated the default board and cust...
Atlassian Community Events
| User | Count |
|---|---|
| 20 | |
| 10 | |
| 8 | |
| 8 | |
| 7 | |
| 7 |
| Subject | Author | Posted |
|---|---|---|
| 11 hours ago | ||
| 15 hours ago | ||
| 15 hours ago | ||
| Friday | ||
| June 18, 2025 4:57 PM PDT |