Community resources
Community resources
Community resources
Jira Service Management
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Bom dia! Recentemente nosso time perdeu acesso ao Jira (free), não fizemos nenhuma modificação e nem adicionamos novos usuários. Alguém sabe como podemos recuperar nossos acessos aos nossos projetos?
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Hello! I'm looking for a solution that allows a customer to filter requests in the customer portal, and save this filter for future use. Which plugin can do this? Thanks in advance!! Antonio
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Dear community, Currently, our customers are already registered on our company website. And now we want to use JSM as our support backend. What solutions should we use: 1. Redirecting customers fro...
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Hi Guys, recently I am not able to download an app. Is there currently a bug? Btw Im organisator & site admin so I do have the rights. Kind regards
460 views 1 0 Deleted user December 28, 2021- Question
- app
- bug
- cloud
- jira
- jira-service-management
- +1 more tag...
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In one Project created 4 board , but 2 boards taking same sprint name.
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Comments has been viewed by the agent but heven't been viewed by the related project users in Jira.
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Hi, After sub-task created, the email need to be send to a custom group. I configured in post-functions. And didn't choose the send attachment function. But in the email we can find some txt...
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How to make the online payment
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Hi there, i am having issues with my jira service management board where the emails are not received by service management board to create ticket. I have tried to login to 'Project Settings' > 'Em...
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Hi, How to move or transfer a project to a vendor/customer? Can you help me on this please Thank you
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Hi, when I used the language setting, I found out that there appears two option for Chinese. 1 is Chinese (China), another one is Chinese (Taiwan). This is obviously a very serious political m...
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How can the Projects gadget be configured to display more details without opening it? Can the information be customized?
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I have various portals used for different parts of our business and I want to make it so only people in specific groups see the support portals. Currently everyone in the company is in a company wide...
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Please see the discussion from the same question asked in Jira Service Management questions area: https://community.atlassian.com/t5/Jira-Service-Management/Customize-Severity-levels-when-creating-a...
- Question
- opsgenie
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Hi all, I have one specific requirement for which I am unable to find a way to fulfil, so wanted to share it with you and see if anyone has any idea or option that can help: Environment: Jira SM Cl...
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Once an issue is raised and set to specific status I want to migrate the issue to another request type. For example, once the status is set to Done in 'a. Create' Request Type, I want the issue auto...
418 views 1 0 Deleted user December 27, 2021 -
Hello dear community! Now, a sleepless night has passed that I spent creating custom fields to create different request forms. In the process I have discovered and learned many things, but there i...
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Hello Community, We need to migrate a JSM project and the associated Insight schema from the server instance to the cloud instance. Kindly share the possible approach and method for achieving this.
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Hello Team, Trying to connect for payment for 5 agents for a month with mail id - jira.admin@nixcelsoft.com Not able receive the verification link on my other mail id ie. jira.admin@nixcelsoft.com....
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What is the required number of licenses for the add-ons if I have JSM & confluence only? Let say I have 50 users Jira service management and 500 users confluence (since it is the minimum tier on...
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Hello all, I have been trying to create automation where when an issue is assigned it will send an email to the reporter to whom it was assigned. But the issue is it's not displaying the name. ...
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Hello community i want to configure jira service management to send email it will generate ticket -problem that am facing i can only send email to @xxx.atlassian.net i want to send from ...
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Hi folks, sorry if this has been asked before but I couldn't find something that matched this situation. We're running JSD 4.13.9 and interact primarily via email and not via the portal. All of...
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Olá, Preciso divulgar dois e-mails personalizados para receber as solicitações em ummesmo projeto. Vi que o Jira Service Management não possibilita incluir mais que uma caixa de entrada no projeto,...
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Right now Users logg hours into closed issues and management don´t want to allow that anymore. I know that I can edit the "closed" status to Jira.permission.work.denied and that will not allow ...
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