Community resources
Community resources
Jira Service Management
-
Hello everyone, I started this case last week with the support but didn't find any solutions to it, let me explain it : We have a mail server and a few mail handlers on jira (hosted on clou...
-
Jira Service Managementのオンプレミス版を利用しています。 その中で「通知」を行う際に、 メールの全員へ返信のような設定は可能でしょうか？ 具体的にはメール受信にて1つの課題が作成される際に、 from:A CC:Bと言う形であれば、 Aが「報告者」 Bが「Request participants」 になると思いますが、 この課題に対して通知を行う場合に、 ...
-
How do we conduct Initial Assessment/Impact Assessment in JIRA when a request comes in from the cutomer?
-
Dear Folks, We have a requirement to associate new requests to an existing parent request. Upon closure of parent request, all child request should close automatically. Just wanted to know ...
-
I saw in one of my Microsoft Teams channels that somebody has posted a new support request for my company’s helpdesk team. I generally get notified, as being part of the helpdesk, when a new request ...
-
Hi all, I've recently taken over the OpsGenie administration in my company and as I'm fairly new to this tool I'd like to know a way to identify if a Marid integration is in place. I had a lo...
-
Hi, so I want to make an automation that if in 2 days an issue that has a certain name isn't created an automation sends an e-mail warning me. If you don't understand my idea, feel free to ask If y...
-
Hi so I have a doubt. How can I create a automation that sends the exactly that we're on, in a comment? Like it's day 22/05 and the automation send as an action on the rule "it's day 22/05"...
-
I am having issues with Jira loading all the objects attached to a custom field while creating a ticket. To try and resolve this I want to narrow the search results based on selections the user makes...
-
I have several custom fields that are Insight Objects. For example, Category, Sub-Category and Category Item. As a user, when I want to populate these, it's not as easy as a quick dropdow...
-
Hello, I'm trying to copy a field value (that is in the Organization object) to a custom field in "Issues" Object. How could I create a flow to make this work, please?
-
Currently, I can pin certain fields that are important to me but I can't seem to pin any custom fields, especially those that are Insight Objects. I have custom fields for Category and Sub Category ...
-
With Atlassian Assist, Jira's conversational ticketing tool, when creating tickets from Slack chat, is there a way to change which field pre-populates? Currently when one creates a ticket, the Slack ...
-
I am working on building a scheduling web application where people that access the front-end will have a different role and different questions/issues compared to people that login and access the bac...
-
I would like to test the notification configurations. However, now I am not getting any emails for the tickets I have created. Can I turn this feature on somewhere or do I have to use a 2 agent?
-
Hello Folks, We are using Jira Service Management (Cloud) version. Our agents log the work in the tickets. Is there a way in Jira to set certain log works are chargeable? Or is there any App...
-
In JSM, if someone fills out a form and submits it through the portal, I want the info from that ticket to be sent to an email automatically. You can use smart values to include custom fields in the ...
-
Hi all, I have a question regarding the approval email templates that are automatically sent by JSM. I have a use case where I have built a two-step approval workflow. The default approval email te...
-
Does anyone know if it's possible to circumvent the max results of 25 on an API call to Insights? I've struggled with a max result of 25 for so many things in Data Center and I cannot find any infor...
-
Hi Using Jira Service Management Cloud with the built in IT project template Trying out the built in Change Request, that has a request type off the built in [system] change issue type. That ...
-
The number 50 strikes me as somewhat estimated to be sufficient. Is this a technical barrier on Atlassian side or are there "just organisational" thoughts behind it?
-
Hello! Need help setting up Jira service management! 1. I need to create two customs tables. First one: "Clients (organizations)" with fields (name, email, phone, address, contact person, note 1, ...
-
Do you know when Dashboards might be available for Android devices?
-
Project logo are not updated in Customer Portal Hi, I am trying to update the logo of the project but it is not beeing updated. Maybe I am missing anything. This is the logo I want to updat...
-
Preciso de uma API para integrar o Jira com alguns outros sistemas, e vi várias opçoes, gostaria de saber qual vocêsn indicariam.
Related collections
Atlassian Community Events
| User | Count |
|---|---|
| 20 | |
| 12 | |
| 11 | |
| 10 | |
| 8 | |
| 4 |
| Subject | Author | Posted |
|---|---|---|
| 22m ago | ||
| 4 hours ago | ||
| 5 hours ago | ||
| 14 hours ago | ||
| yesterday |