Created Oct 5, 2021, Last active today
Hi Community, I’m sharing a free Power BI template ( .pbit ) to accelerate Jira reporting. It’s open-source and designed for the current Jira REST API. Repo: Djowis/JIRA_PowerBI_Template: PBIT...
For your standard HOA, where you don’t have approvals for architectural requests, you don't have amenities, and there is less of a need for a management and contractor presence, you can probably stic...
Hey Folks! Reminder that we have our last event in the JSM Summer Expedition featuring Atlassian PM's! This session is on setting up and managing ITSM processes with advanced controls & playb...
When we think of Jira Service Management, we might picture IT teams or customer support desks. But the story of Aceites Abasa shows that even in traditional sectors like olive oil production, JSM can...
When we talk about Jira or Jira Service Management, the conversation usually leans toward IT or software development teams. But the truth is, the value of Atlassian tools goes far beyond that world. ...
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TL;DR: We need your help building the future of AI-powered support. Sign-up to be the first to try out new service capabilities in Rovo agents. 📣 Calling all service teams 📣 We’re excited to gi...
I am new to this group and want to hear about peoples experiences of using JSM vs SNOW
Hi there, Thank you for joining me at the Assets Data Manager AMA on Thursday, Sep 9, 2025. I enjoyed the interactive webinar with everyone who attended. Here is the webinar summary. BTW, I used ...
Complete, current, and correct data: Intro to Jira Service Management Assets Data Manager Hello everyone, As you may have read in Tori’s blog, ”The wait is over—Assets Data Manager is GA”, I will...
Hello everyone, Hope you had a fabulous summer or …winter! If you missed the webinar, “IT Asset Management at Scale: Panel with Osttra and Flexera,” here is the link to watch it. Big Thanks to&...
Hello Everyone!!! I am new here and want to boost my knowledge around JSM.
Hi there, here is a quick overview of the new eBook: Five tips for practical Asset and Configuration Management implementation while avoiding common pitfalls. Feel free to comment below, an...
Hi everybody, I am Mario Geles, I am Jira admin (Jira, JSM, Confluence, Opsgenie, Asset) for my compagny. I am also assistant support manager. Happy to be part of this great Atlassian ...
Hello Community! We are currently looking to talk with professionals and gather feedback on our experience. Specifically, HR & IT employees working in enterprise companies (1000+ employees) who...
Hi all, Welcome to the next installment in my JSM Tips & Tricks series. Within Jira and JSM, one of the most powerful features is workflow functionality. A lesser-known bu...
Hello everyone, 👋 I am Anwesha Pan, a Software Test Engineer just diving into the world of Jira Service Management! Getting ready to soak up all the knowledge you all share and grow with Jira...
For the past 2 years, I’ve been quietly running a reliable, no-subscription-needed system to stay on top of credit card bills, maintenance payments, and a dozen other life tasks — all using Jira Serv...
Hi All! I am Asadiq, I started to use JIRA recently and keen to learn and explore as much as possible. Looking forward to learning from you all.
Buenas tardes me presento mi nombre es Horacio y estoy tratando comenzar a usar el Data Manager
Hi everyone! We’re back with another edition of Bite-sized Learning! For this instalment, @Himanshi Gaba will introduce us to On-Call schedule notifications on Slack via Jira Service Managemen...
Hi Community, I work for an organization where I am trying to see changes on a certain object's attribute on Jira Assets when a certain Automation rule is enabled on a specific project on Jira. The...
There's a new JSM Community-led class series happening this Summer! Join Champion Kate Pawlak, CPO at Appsvio, as she navigates advanced JSM topics in summer session! This summer, we embark ...
Hi all, Welcome to the next installment in my JSM Tips & Tricks series. One of the more powerful features of Jira Service Management (JSM) is its native Asset Management capability, built on...
Hello, everyone! 👋. I recently signed up for the Early Access Program for Jira Service Management's AI-Powered Root Cause Analysis feature (ref: AAG-395), and I'm quite excited to see how this tech...
Many organizations find themselves in the position of needing to gather confidential and sensitive information as part of their day-to-day work. This is true for many teams but especially those in H...
Want to talk shop with fellow JSM experts, get the latest updates from the Atlassian team, and learn best practices? Have tips or tricks to share? You’re not alone! Join our group & be in the loop!
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