Using JSM for recruitment? We want to hear from you!

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Hi everyone,

I’m Rahil, a Product Manager on the Jira Service Management team. We are exploring how JSM can better support recruitment workflows.

We’re keen to speak with:

• Customers using JSM for recruitment workflows today

• Partners who have helped customers implement recruitment processes on JSM

• Anyone considering using JSM alongside an ATS or scheduling tool and willing to share how you’re thinking about it

We’re interested in:

• How do you manage recruitment requests and workflows for recruiters and hiring managers?

• What role can AI play in recruitment process?

• Where your ATS and scheduling tools fall short and how JSM can help

• Any workarounds or customisations you’ve already built (queues, forms, automations, integrations, etc.)

If you’re open to a short conversation, please book a time that suits you here

Your input will directly influence how we shape potential recruitment solutions with JSM, and we really appreciate your feedback.

Thanks in advance,
Rahil