Atlassian Automation

Hi,  I have a Jira automation role to automatically transition project tickets from state to different state depending on github status. For example, when pull request is created -> put the ...

• Question
• automation
• cloud
• jira
• jira-cloud
• role

Hi Folks, I have created a script field with custom picker template and fetching the input data from REST API but while returning the value getting 'Failed to find record with ID' and getting output...

• Question
• automation
• groovy
• scripted-field
• scriptrunner
• select-list

Hi everyone, I would like to inform that we have enhanced the "Clone Issue" action component in A4J (automation in Jira Software and Jira Service Management) to allow users to select the “Attachmen...

• Question
• automation
• attachment
• clone
• cloud
• field
• +4 more tags...

Goal: When a Jira ticket in the DEV project is transitioned, I want the linked Jira Service Desk ticket to transition from Open > In Progress > Done as well.  I have a legacy automation s...

• Question
• automation

I am looking for an automation that can help cascade the 'customer' field value to all the child issues once this field is filled in an epic. Also if an epic has 'customer' field filled, any child is...

• Question
• automation

Hi all, I've implemented this solution (https://community.atlassian.com/t5/Automation-questions/How-do-you-sum-up-story-points-to-the-epic-using-jira-automation/qaq-p/1731595?utm_campaign=&utm_c...

• Question
• automation

Displayname is: Mustermann, Max AB Used smart-Values in automatation: a: {{initiator.displayName}} b: {{initiator.displayName.left(10)}} c: {{initiator.displayName.lastIndexOf(" ")}} d: {{initi...

• Question
• automation

Hello! I've got an automation from Jira. The intention is that every time a deployment happens, the list of issues from the deployment get put into a slack message, and then sent to a slack chann...

• Question
• automation

We have recently integrated our Jira Cloud instance with our Essential Accessibility platform and I am looking for a trigger in automations to allow me to automation label assignments on task which a...

• Question
• automation
• early-access

I am using Confluence Automation and want to copy a page. I want to do it when it receives a webhook from Jira Automation. All the actions say "will use the page of the trigger" But the webh...

• Question
• automation

Hi, I added a dropdownlist field into my issue type. The options for the dropdownlist are "Internal" and "External". The field name for this dropdownlist is "Notification Type".   Then I creat...

• Question
• automation

I have created and enabled a simple Automation that is not working. I am the reporter and also marking this as done, but not receiving an email notification the JIRA is marked as Done. Any tips?

• Question
• automation

I have an issue with the following statuses: Open, IA, IB and Closed Status IA creates a Subtask (with statuses Open, STA, Closed)   When the Subtask reaches STA, can I automatically set the ...

• Question
• automation

Companies do projects. Sometimes – a lot of projects. If a company is managing their project with the help of Jira – this is already half of the win. However, Jira, as powerful as it is, has a lot of...

• Article
• automation
• cloud

Hello, I would like to change the reporter when we clone a task. I went to automation and create a rule, but as you can see below on the dropdown for "Edit Issue" I don't have the option to put the...

• Question
• automation

My project has Epic, bug, incident and story as issue types. I am trying to add new issue type as sub task. However I cant see the option to add new issue type. I have administrator access as well fo...

• Question
• automation

Currently Sprint Created, Started and Completed triggers are only applicable to a board/project. Is there a way to define this rule Global so that it can be applied to all projects 

• Question
• automation
• data-center

I added automation rule to transition epic automatically  from input to in analysis when any of story status is changed by the user. However when it runs it doesn’t  change the status of th...

• Question
• automation

New to Jira and looking for some automation assistance.  In Jira Service Management (Cloud) 1 I have forms created and can add the forms in manually to Issues. 2 I created a custom field Defau...

• Question
• automation
• forms
• jira-service-management

Slack formatting does not work either from the `Send Slack` message input field or the `Create Variable` smart value field.   What I did: 1. Created `Lookup Issues` with JQL 2. Created `Crea...

• Question
• automation
• format
• slack

Hi,  I have a custom issue type "Risk". All my risks are children of Epics (parent). I have created an automation rule that notifies management of the risk with a high rating via email. I cann...

• Question
• automation
• parent

I have an object with the attribute "Quantity" with value of 100 (int) I have another attribute of "Qty Issued" with value of 0 (int) and another "Qty on hand" with value of 100 (int) When I conne...

• Question
• automation
• data-center
• insight

Perdi tudo o que tinha no Trello após Atlassian

• Question
• automation
• cloud

Hi, everyone. I´d like to schedule an alert for issues that don´t satisfy a jql query. Like: "No items found by this query". Is there a way to configure that kind of alert? Thanks in advance.

• Question
• automation

Let's say, the first user is editing the page and if the second user attempts to edit the page the same time, it should prompt some sort of message that the second user will have to wait until the ed...

• Question
• automation
• confluence