When a client replies to an email from JSM with their ticket number, how can we create an automation for the reply to come through to the appropriate ticket number as a comment? I thought email reque...
Hi there, When I follow the instructions to integrate JIRA with our company MS Teams, I am not able to find JIRA cloud in the apps. Could you please guide me here? Thanks & Regards, Vin
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Normally when a user edits an issue, the watchers are notified. However, I've come to realize this doesn't work for linked issues - if someone links issue A to issue B, I don't get a notification for...
I'm working on an integration of 3 Jira projects. Each project represents a business process of our organization. Those 3 processes are interacting very strong and relates to each other. Process 1...
I feel like I'm very close with this automation, but still haven't been able to quite figure it out. I'm wanting to track the total story point estimates of all issues in a "To Do" status that pertai...
...uild was showing up as part of the tickets development section, it was was associated and would work with the trigger, is this not supposed to be true?
When I upload an issue I want the item number field to be tied to certain subtask or comments.
I need to be able to copy the values from 3 existing multi-line open text custom fields from one project issue record into the description field of the new issue record when the record is "moved" fro...
Hi I been trying to create a fix version when ticket is moved to certain state. my issue is with setting the name of the fix version, where the format is the following Year. WeekofYear .the number...
...23456. I want to return the label with an "abc" substring. I have tried the following with no success: {{issue.labels.first.contains("abc")}} -> returns true or false but i want the a...
I had to step out this last week for a personal matter on the day I would normally end the previous sprint and start the new sprint. I asked a peer to do this on my behalf during my absence. T...
Automation Rules can be exported and imported as JSON files, which is useful if you wanted to copy/share rules across Jira instances. But this feature can be exploited for some other tasks probably n...
I need a rule for when an issue is moved from ProjA to any other project. Basically the opposite of the current trigger, which says: "Rule executes when an issue is moved to this project....
Hi All, I am trying to define Automation rule for my team to automatically assign fields. I am struggling with a custom field type single-user picker. My field is not available via the 'Choose field...
Hi All, during the last couple of days, i created some jira automation rules, so i have some questions. Is there any more comfortable way, than using the builtin debugger? maybe a vs code extension...
my requirement is that when any user execute a transion he has to give the explanation in the comment so I want to popup a screen after executing the transion. Is it possible to popup a screen which ...
If I make a JQL query "Sprint in openSprints() and statusCategory != Done" and there are for example 10 Issues found. -> Now I split the query again so that I only have the tickets with the assign...
Hello togehter, I am currently thinking about using the default "Issue created" mail template in Jira to implement it in Automation. Normally I would say set the whole developers in the notfic...
We are currently busy with automating our Employee Onboarding within Jira. We are almost done but we still need to display the data from the "Start date" system field. Our automation is triggered w...
We sometimes create a ticket for someone else and add the name of that person as reporter. However we also want to know who created that ticket. How do I do that? I remember that I have seen the nam...
Anyone else experienced this? I'm getting occasional errors from a rule and the detail in the audit log is "edit forbidden". But this only happens randomly. Below is a good example, where in a...
is there any service or app in Jira, when I create a ticket for the onboarding, take a first name and last name and create a 365 user and email?
Hello, I'm taking care of the migration of one team from a Jira project where they were working with Original Estimate (using days), to a project where they will use Story points. This is really to...
My product team never informs me when they create new patch and when they do it, it messes up some of our jql filters so i did a pretty nifty automation to send a slack message when the fixversion is...
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