Atlassian Automation

How do I configure my Jira project to use a unique workflow scheme for each component defined?   For example component A would use Workflow A. Component B would use Workflow B.

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• automation

Im looking to auto change the work item assignee when the state changes from in progress to qa. I want the work item assignee to be the test sub-task assignee.

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• automation

Hi, All. I wrote a conditional statement to check for specific Korean text within the Description field, but it keeps returning false. Could you please review what I might be doing wrong? Even whe...

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• automation

Is it possible to automatically upload a PDF attachment from a Jira ticket to an AWS S3 bucket, for example using an automation with a webhook and AWS Lambda, or by running an AWS SSM Document?

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• automation
• aws

How to update a jira ticket from excel file?  

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• automation

Dear All, We are currently receiving customer issues through the Jira Help Center. Our customers expect to receive a response via the “Reply to Customer” comment within 24 hours of issue creation, ...

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• automation

Some tickets in our Service Management project are cloned and moved into Software Development projects. When cloning, we haven’t found a way to copy the form from the original ticket into the new on...

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• automation

Hello Friends! I'm working on an automation rule in Jira (Cloud version) to streamline the process of closing user stories and their sub-tasks. Here's what I'm trying to do: Use JQL to retrieve a...

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• automation
• cloud

I have setup an automation rule for when 'Total Story Points' custom field changes on an Epic issue type the parent issue that is linked to that Epic as the parent should have the 'Total Story Points...

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• automation
• jira-datacenter

I want to create subtasks based on a list of checkboxes that the user can tick after the rule is triggered manually from a story: My assumption was that I can check whether it is ticked (true...

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• automation
• checkbox
• condition

I have seen some contributors on here have had success using automations to roll up logged time from story/bug/task to Epic. I want to do the same, and I also then want to roll up to Initiative. I h...

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• automation
• time-tracking

Hi Atlassian Community! Building on our Enhanced email customization capabilities available in Automation, we’re excited to announce that you can now add attachments to customized emails that ar...

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• attachment-email
• automation
• email-action
• hr
• hrsm
• +4 more tags...

I am really new to automation. We started using Teams instead of creating Service Accounts that can be assigned tickets. I am creating automation to detect when the Teams field is changed to a spec...

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• automation

I have several pages in my confluence pages and my Jira projects. I am trying to add an automation that creates a new Task for anything that got updated and commented on in Confluence. 

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• automation

Hello,  I want to create an automation by sending a POST request with subtask data. The subtask should be created inside a story that I have defined. So, I have project X, story Y, and I want ...

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• automation

I was trying to create live doc on a daily basis for team to log down issues.

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• automation

Hello, I have set up an automation rule (trigger Sprint Completed) to send an email listing all items added after the sprint began. When I manually test the rule, either before or after the sprint e...

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• automation

I am trying to create a weekly Slack Report using Jira automation for issues that are near due or overdue and have the Slack alert formatted to show the count of issues in each category and the list ...

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• automation

I've follwed this post here:  Solved: Pick a new assignee each work week for a new ticke... however for me it does not work as I get an error on all three of my If blocks. "error renderi...

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• automation

I use Trello for task management and Google Calendar for scheduling, but I struggle to keep both updated automatically. What’s the best way to sync Trello cards with due dates to Google Calendar so c...

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• automation
• trello

I need to set up recurring tasks (like weekly reports or monthly reviews) in Jira Cloud but haven’t found a native way to automate this. What’s the best approa...

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• automation

Using Edit work item action on a multi-line text field. The results of my smart value has a pipe | symbol in it. Unfortunately, because I'm putting this smart value into a table (with a lot of o...

• Question
• automation

Hi, Is there a way in Jira Automation to capture the "Comment Edited" event? I have created an automation to handle the "Comment Added" event. However, I want to capture a comment-edited scenario an...

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• automation
• jira-cloud

Hi, Just FYI, or maybe the documentation is not up-to-date, but I ran into the following: In a comment triggered automation, I wanted to test whether a comment is internal or customer reply. Usuall...

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• automation
• comment
• jira-service-management

Hi all, I already have an automation that publishes a page in Confluence from a Jira ticket (+ additional info). This is a "traditional" page which needs to be published every time. I want to create...

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• automation