Hello, I need your help with a specific issue: I would like to create a ticket for a specific project, and when creating the ticket, I must fill in a field to request an account creation. In this ...
Hi community, i'm new in this automation process and found no template and the automation could help me. I would like to postpone an issue. IF there is a "due date" AND the "due date" is e...
Hello community, I have the following problem, and I suspect that I'm just doing something wrong. Therefore, any help would be greatly appreciated. My use case is to identify all items with empty fi...
Hi everyone, I'm running into a baffling issue with a Jira Automation rule where a variable comparison fails, even though logging shows the values should be identical. I'm hoping someone in the comm...
Hello Together, I want to link Linking one category of tasks under one EPIC to one Story Point based on Summary. Could you please help me with automation of this (creating a Rule) ? Thank you!
How do I configure my Jira project to use a unique workflow scheme for each component defined? For example component A would use Workflow A. Component B would use Workflow B.
Im looking to auto change the work item assignee when the state changes from in progress to qa. I want the work item assignee to be the test sub-task assignee.
Hi, All. I wrote a conditional statement to check for specific Korean text within the Description field, but it keeps returning false. Could you please review what I might be doing wrong? Even whe...
Is it possible to automatically upload a PDF attachment from a Jira ticket to an AWS S3 bucket, for example using an automation with a webhook and AWS Lambda, or by running an AWS SSM Document?
How to update a jira ticket from excel file?
Dear All, We are currently receiving customer issues through the Jira Help Center. Our customers expect to receive a response via the “Reply to Customer” comment within 24 hours of issue creation, ...
Some tickets in our Service Management project are cloned and moved into Software Development projects. When cloning, we haven’t found a way to copy the form from the original ticket into the new on...
Hello Friends! I'm working on an automation rule in Jira (Cloud version) to streamline the process of closing user stories and their sub-tasks. Here's what I'm trying to do: Use JQL to retrieve a...
I have setup an automation rule for when 'Total Story Points' custom field changes on an Epic issue type the parent issue that is linked to that Epic as the parent should have the 'Total Story Points...
I want to create subtasks based on a list of checkboxes that the user can tick after the rule is triggered manually from a story: My assumption was that I can check whether it is ticked (true...
I have seen some contributors on here have had success using automations to roll up logged time from story/bug/task to Epic. I want to do the same, and I also then want to roll up to Initiative. I h...
Hi Atlassian Community! Building on our Enhanced email customization capabilities available in Automation, we’re excited to announce that you can now add attachments to customized emails that ar...
I am really new to automation. We started using Teams instead of creating Service Accounts that can be assigned tickets. I am creating automation to detect when the Teams field is changed to a spec...
I have several pages in my confluence pages and my Jira projects. I am trying to add an automation that creates a new Task for anything that got updated and commented on in Confluence.
Hello, I want to create an automation by sending a POST request with subtask data. The subtask should be created inside a story that I have defined. So, I have project X, story Y, and I want ...
I was trying to create live doc on a daily basis for team to log down issues.
Hello, I have set up an automation rule (trigger Sprint Completed) to send an email listing all items added after the sprint began. When I manually test the rule, either before or after the sprint e...
I am trying to create a weekly Slack Report using Jira automation for issues that are near due or overdue and have the Slack alert formatted to show the count of issues in each category and the list ...
I've follwed this post here: Solved: Pick a new assignee each work week for a new ticke... however for me it does not work as I get an error on all three of my If blocks. "error renderi...
I use Trello for task management and Google Calendar for scheduling, but I struggle to keep both updated automatically. What’s the best way to sync Trello cards with due dates to Google Calendar so c...
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