Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

The Ultimate Guide to Jira Time Tracking: Native Features, Reports, and Plugins

Nobody wakes up in the morning excited to fill out a timesheet. It’s tedious. But tracking time isn't just about billing clients or making sure your developers aren't playing Elden Ring during the daily standup.

It is about estimation.

If you don't know how long something took last week, you have absolutely no idea how long the next release will take next month. You need historical data to make future promises you can actually keep.

So, put the crystal ball away. Here is how we are going to get you the data you need:

  • We’ll cover the out-of-the-box features you already have.
  • How to generate a usable Jira time tracking report.
  • A no-nonsense look at the best Jira time tracking plugin options for when you outgrow the basics.

Let's dive in.

Part 1: The Basics (Native Jira Features)

Before you go hunting for fancy plugins, let's look at what you already own. Jira’s effective native tools are robust enough for most small-to-mid-sized teams,

Setting Up

First things first. You cannot track what you haven’t enabled.

While it’s it’s usually on by default, if you don't see time tracking fields on your issues, don't panic. You (or your admin) need to head over to Settings:

  1. Go to Space Settings.
  2. Select Work items > choose the required work type.
  3. Add "Time Tracking" field to set active.

Space Settings.png

The Workflow

Time tracking in Jira is a two-step dance: the Estimate and the Log. You need both. 

1. The Estimate

When creating an issue, you input a Jira time tracking estimate.

There are two critical fields here that people constantly mix up:

  • Original Estimate: this is your best guess before you start writing code. It stays static. It is your baseline.
  • Remaining Estimate: this is the dynamic reality. As you work, this number must go down. 

Why does this matter?
Because your Burndown Chart relies entirely on the Remaining Estimate.

If you log 8 hours of work but don't reduce the remaining estimate, your Burndown chart will look flat. You’ll look like you’ve done nothing, even though you worked all day. 

2. Logging Work

Using the native Jira time tracker panel is simple, though it requires discipline.

  1. Open the Issue.
  2. Select the Time Tracking field.
  3. Enter the time spent (e.g., 2h 30m).

estimate and time tracking foeld in Jira.png

When you log time, Jira asks how you want to adjust the remaining estimate.

  • Subtract the time you just logged. (Use this 90% of the time).
  • Manually override the remaining time.

Use "Set to" when the task turned out to be a nightmare and you realized that the 2 hours you have left is actually going to be 10. Be honest. Bad data is worse than no data.

Part 2: Reporting and Visualization

So, your team is logging work. The data is flowing in.

But data sitting in a database is useless. Unless you can visualize it, you’re just hoarding numbers. You need to turn those time logs into actionable insights.

Here is how you extract the truth from Jira without exporting everything to Excel and crying.

Native Reports

Head over to the Dashboard in the sidebar. Create a new dashboard. Scroll down to the Workload Pie Chart. This is the only gadget that can provide you with insights on:

  • Original Estimate.
  • Remaining Estimate.
  • Time Spent.

It allows you to see if you are ahead of schedule or if you need to start cutting features to make the deadline.

Workload Pie Chart.png

 

While native Jira struggles to show a granular line graph of Jira time tracking hours per day, you can use the "Filter Results" gadget paired with a JQL query for worklogDate = currentDay to see exactly what is landing on the books in real-time.

JQL query for worklogDate = currentDay.png

The Limitations

The hard truth? Native Jira reporting is built for developers, not for managers.

If you try to run your payroll or make decisions on efficiency using only out-of-the-box features, you are going to have a bad time. Here is what is missing:

  • No Cross-Project View: native reports usually lock you into one project at a time. If your team works across three different projects, the data is fragmented.
  • No Real Timesheet: There is no native Jira timesheet view. You cannot see a grid of Monday-Friday with hours filled in. It just doesn't exist.
  • Invoicing: You cannot generate an invoice. 

If you only need to know if a project is on track? Native is fine.
If you need more? You need to upgrade.

Part 3: Advanced Solutions (Plugins & Integrations)

If your boss asks for a report on "CAPEX vs. OPEX" or requires a timesheet signed in blood (or at least approved by a manager), native Jira won't cut it.

You have hit the ceiling.

To break through, you need to extend the platform. Whether you need complex approval workflows, calendar views, or invoicing, you are looking for a Jira time tracking plugin.

Finding the Best Jira Time Tracking Plugin

The Atlassian Marketplace is a jungle. There are hundreds of apps promising to solve your life problems. Here are the top contenders that actually deliver, broken down by what they are good at.

1. Planyway for Jira (The Visual Choice)

If you struggle with resource management (i.e., figuring out who is actually free to work), this is a strong pick. It combines capacity planning with time tracking.

  • Drag and drop issues onto a timeline to plan work according to team capacity.
  • Team mates seamlessly log time either in Jira issue, calendar or list view.
  • Clearly see who worked overtime and why with timesheets.
  • Create insightful reports in seconds grouped by users, spaces, epics, etc. and compare tracked time with estimates.

jira timesheets for jira.png

2. Tempo Timesheets (The Enterprise Standard)

If you work in a massive corporate environment where tracking time is basically a religion, you’ve probably heard of Tempo.

It excels at the rigid stuff: billing, detailed cost reporting, and CAPEX/OPEX categorization. It turns Jira's time tracking into a full-blown financial engine. While the app has a wide range of functionality, it can feel a bit heavy for smaller, agile teams.

tempo timesheets.png

3. Clockify & External Integrations

Sometimes the solution isn't inside Jira at all. If you have a Jira time tracking integration requirement—like needing your time logs to sync with a separate accounting tool like QuickBooks or Xero—tools like Clockify or Toggl are great bridges.
They offer browser extensions that inject a timer button directly into the Jira issue view.

The "Manager's View"

If you are a manager, you likely dream in grids. You want rows of people, columns of days, and cells of hours.

Native Jira refuses to give this to you.

To get a proper Jira timesheet, you absolutely need one of the plugins mentioned above.

  • Tempo gives you the "Accountant's Grid" (great for billing).
  • Planyway gives you the "Planner's Grid" (great for scheduling).

jira time tracking with planyway.png

 

Part 4: Best Practices for Teams

  1. Consistency:
    Establish clear rules for when time should be logged—whether it's daily or weekly. Encouraging team members to log their time consistently helps maintain an accurate record of progress and avoids last-minute scrambling.

  2. Accuracy:
    To prevent the "99% done" fallacy, ensure that the time tracking estimate in Jira is regularly updated as work progresses. When team members update their work estimates, it provides a more realistic view of the project’s timeline.

  3. Culture:
    It's essential to frame time tracking in Jira as a tool to avoid burnout, rather than a means of micromanagement. When teams understand that tracking time is about understanding workloads and capacity, it becomes a valuable resource for preventing overwork and ensuring tasks are completed on time. 

Frequently Asked Questions

We know you just skimmed to the bottom to find the quick answers. It’s okay, we do it too. Here is the TL;DR version.

Is there a free Jira time tracking plugin?

Yes. If you are a small team, you are in luck.
Many of the contenders for the title of best jira time tracking plugin (like Planyway, Clockify, and Tempo) offer free tiers. These are usually capped by user count (often up to 10 users).

If you are a larger organization, you will hit a paywall. But for startups, these free tiers are often robust enough to get the job done.

Can I see Jira time tracking hours per day natively?


Jira doesn't give you a calendar grid out of the box. To see Jira time tracking hours per day, you have to configure Dashboard Gadgets (specifically the "Workload Pie Chart" or custom JQL filters for specific dates).
If you want to see a clean "Monday vs. Tuesday" breakdown without doing mental math, you are better off using a dedicated plugin.

How do I export a Jira time tracking report to Excel?

Managers love Excel. We get it.
To get your data out of Jira:

  1. Navigate to the specific report view.
  2. Look for the Export icon in the top right corner.
  3. Select CSV/Excel.

The native export can be a bit... messy. It dumps the raw data. You will likely need to perform some Pivot Table wizardry to make it readable for your stakeholders. 

 

Conclusion

We’ve covered a lot ground, so let’s land the plane.

Native time tracking in Jira is a bit like a bicycle. It is functional, reliable, and free. If you just need to set an "Original Estimate" and use the "Log Work" button to keep a basic record, it will serve you remarkably well.

But if you are trying to ride that bicycle across the country with a team of 50 people on your back, you are going to get tired.

As your team scales, consistency becomes harder to enforce, and reporting becomes a full-time job. That is usually the tipping point where a dedicated Jira time tracker app stops being a luxury and starts being a necessity. Whether it's for better visuals, easier resource management, or just keeping the finance department off your back, the right tool pays for itself.

What tool do you use for your Jira timesheet management? Are you a native purist, or do you have a favorite plugin? Let us know in the comments below.

0 comments

Comment

Log in or Sign up to comment
TAGS
AUG Leaders

Atlassian Community Events