6+ yrs of blatant license theft CA-3502774

[Brett Taylor]

We have 10-20-30 clients (some of the largest manufacturers on the planet) abusing evaluation licenses on Jira DC. Our plugins are critical for these companies.

Some of the theft is being done by ATLASSIAN PARTNERS. One of the Atlassian Partners has over 250 eval licenses including year long FREE licenses - how did they get these? Demo licenses too. 

These partners are cashing in on maintaining my plugins for their Jira DC clients as part of their business offering.

Some of the clients are stealing directly, not even hiding it. One has a 7K user-Jira DC instance and  has been doing this for over 6 years. 

Others use fake names (they even have their own naming schemes so they can keep all of their clients they are servicing organized) and disposable email addresses, some even used paid anonymous email services.

I put all of these in a ticket to Atlassian 4 months ago, CA-3502774, Atlassian keeps saying they are working on it. I do not see why Atlassian can not block the theft while they sort out whatever it is they need to do internally.

I see a few plugin vendors (like CollabSoft) have gotten help. 

Why do some vendors get help but not others? Are we too small?

In 4 months, how many of these Jira DC clients have had to renew? Does Atlassian stop their DC renewal, block them from further evals, make them pay for my plugins? Cut any of these partners?

Atlassian -- I am okay if you continue allowing this. But, in this case, you should pay. I am not being flip. My plugin is critical to these manufacturers. It is a fair ask.

We have added an 'Enhanced Publicity' section to our EULA. Hat tip to CollabSoft for the idea. 

Speaking of 'Enhanced Publicity'  #karma https://www.asiafinancial.com/cargo-ship-carrying-3000-cars-ablaze-off-alaska-ev-fire-blamed

I hope no crewmen were injured... 

@atlassian @Chris Hemphill I do not want to be out here, doing this, wasting my time and yours. 

Does anyone know the secret formula to getting Atlassian to assist with this?  I see several forums on LinkedIn and such where this is discussed, and some of the vendors mention they have gotten help.  I guess I can try to post there if I still can not find help here.

I am calling the Atlassian calvary, trying and trying to get your help. Sending up smoke signals on the high seas.

Talk to me Goose, just give me a date.

[Brett Taylor]

Next week will make 6 months since I opened my original ticket about this abuse.

6 months is long enough to come up with a solution, or a stop gap.

I continue to find more Atlassian customers and partners abusing my licenses.  I have found even more manufacturers and partners ‘abusing’.

One partner I discovered yesterday, has over 360 eval licenses for my product.

Hozon Auto is stealing licenses for years. so is Lotus, NIO, Geely, Rowe, VW, and their battery makers and other suppliers.

@Chris Hemphill, please help me to move my plugin from paid on atlassian marketplace to paid by vendor. I will lose my reviews, downloads, etc.  No problem, I am done. I no longer care to enable you to make a fortune in China, while I get the shaft.

[Bharath Suryakanthan]

I just saw this thread @Brett Taylor . Let me flag this to the right teams to handle this

[Brett Taylor]

Thank you.  

Would you like me to provide a spreadsheet that lists a good bit of this license abuse?

[Bharath Suryakanthan]

If you have already done that in the CA ticket, you do not need to do this again. We will need to make some systematic changes to handle license abuse in the mid term.