As a Company User Group (CUG) leader, you’re often the glue that holds your community together. But what happens when you move teams, take parental leave, or simply need a break? Sustainable CUGs d...
Bottlenecks rarely appear “out of nowhere.” In most Jira workflows, the warning signs are visible days (or weeks) before teams feel the full pain: missed sprint goals, overloaded reviewers, QA queues...
Hello Atlassian Community! We’re excited to announce that colour enhancements are now available to all Jira Product Discovery customers! This new feature lets you visually organize your ideas by co...
Hello Atlassian Community! We’re excited to announce that colour enhancements are now available to all Jira Product Discovery customers! This new feature lets you visually organize your ideas by co...
I've been working with Atlassian tools for 12 years — supporting customers before, during, and after their migrations. At one client, we spent weeks cleaning up configuration before we could even sta...
I’d love to kick off a proper admin-to-admin discussion on something we all deal with, but rarely document: supporting Jira users in a way that improves adoption without turning Jira into bureaucracy...
Your migration is done. The champagne has been opened. Then the tickets start rolling in. "This link in the issue description gives me a 404." "The remote link on PROJ-1234 just shows an endless sp...
Teams often split workflows between Jira's robust tracking for engineering sprints and Airtable's intuitive databases for operations, marketing, or product planning. This creates data chaos, manual c...
We had a comprehensive set of HR requests in ServiceDesk beginning from Vacancy request through interview reports with approvals from all interviewers into the hiring request that finishes all proced...
As a Digital Marketing Specialist, I manage campaigns, content calendars, SEO strategies, social media plans, landing pages, analytics reports, and client documentation. Before using Confluence, my w...
Hi Atlassian Community! We’ve previously introduced the ability to export up to 10,000 work items to CSV or Excel. You can learn more about it here. With this capability, we extended exports, tha...
We’re improving the Jira Business project timeline so it’s easier to see how work is progressing at a glance. Two changes are rolling out: Roll up: parent items automatically reflect the date...
We recently introduced the new AI-powered way to edit and create content in Confluence with Rovo. Whether it’s a doc, whiteboard or database, all you have to do is describe what you wa...
AI is making individuals faster, but are your teams truly moving forward together? On Tuesday, March 31, we're bringing together an all-star panel of experts for the global* digital summit: Te...
Heads up, Jira Cloud Admins! 🚨 We’ve just kicked off a new custom onboarding contest with chances to win big (and get your work featured on the Admin Hub). Check out this post to: Watch...
Hey Loom folks! 👋 We’re talking a lot about onboarding new Jira users lately, and Loom plays a big part in making that experience more personal and scalable. If you’re experimenting with: ...
There’s a specific kind of chaos that only Jira can produce. On paper, everything is “In Progress.” In reality, half the work is parked in Review, three items are “Waiting for QA,” and one innocen...
If you’ve ever tried to build or maintain a company glossary in Confluence, you know the hard part isn’t adding terms, it’s keeping them relevant and up-to-date. Glossaries don’t maintain the...
Nowadays, every company is sprinting to adopt the latest AI tech to stay ahead of the curve. But while everyone is racing to adopt the next big "coding assistant" or "marketing suite," IT teams are a...
It's Thursday! When I was growing up, we played outside a lot. I remember that the street/area below my house was not paved. We used to "Country Paris" (I don't have a clue what it is called i...
This article was written in cooperation with @Katie Lai - Seibert from Seibert and @Prisca Fey - codefortynine from codefortynine. IT teams play a central role in achieving o...
Atlassian environments are built for speed. Whether teams are operating in Jira, managing service workflows in Jira Service Management, or planning roadmaps in Jira Software, the core philosophy rem...
Modern teams don’t live in a single tool anymore. Your developers are in Jira, marketing coordinates in Asana, sales runs in Slack, and operations tracks tasks in ClickUp. The pain starts the moment ...
Cross-functional teams can deliver great results. They bring together people from different departments – product, engineering, design, marketing, and more – to work toward the same goal. When everyt...
Atlassian tools are often associated primarily with IT support and service desks. In practice, however, many organizations rely on Jira Service Management for a much broader range of internal service...