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Syncing multiple Salesforce cases to a single Jira Epic can transform how your support and development teams collaborate on complex issues that affect multiple customers. By connecting related case...
If you've been around Jira or any ITSM platform long enough, you've probably done this at least once: reached for the native integration because it was right there, easy, familiar. And honestly? It...
My Jira and Bitbucket account at cityvibe.atlassian.net just disappeared. I can log in using my username and password, but it just looks like a generic account with no data or anything in there whats...
Looking at this page - https://support.atlassian.com/trello/docs/copying-cards-lists-or-boards/ There should be a copy menu item, but I'm not seeing it anywhere. This is what my board men...
Sync Room: Episode 4 Only 14% of M&A integrations achieve significant success, according to PwC. The other 86% don't fail because the deal was bad. They fail because two days after the pre...
I need admin access. The "admin" listed on our account no longer works for our company and her email attached to her Trello account no longer exist so we cannot log into the admin's account to grant ...
We had a great turnout for our latest CSM webinar, Create with Rovo in Confluence. Mindy Park, Principal Product Marketing Manager, Confluence, gave an excellent demonstration of how teams can use Ro...
I am getting the message 'We couldn't add your card, please try again'. I finding that if I archive some of my data then it lets me but I have read that the calendar doesn't have card limits an...
I am getting the following warning when I push to my workspace (wildidea): ``` remote: WARNING This workspace is getting close to the 1 GB size limit remote: If this workspace reaches the 1 GB s...
Hello. I need an automation where if the value changes for due date, then the automation should compare two values (first value are all of my company holidays and the second value is what is showing ...
I went to access a board today and suddenly I received the message: "You’re a member of this board, but only board admins are able to reopen it. Please contact support for assistance." This is a cri...
I have filled out the Trello contact form several times over the past few months to get a price for an Enterprise plan, but I have yet to hear back from your Sales department. I even submitted a cust...
I want to add a user to my organization, but it says I don't have the necessary access to add them to the team.
Hi CUG Leaders! This week, we’re revisiting a classic concept rather than diving into an advanced format or facilitation tactic: the humble CUG wiki. It may not sound flashy, but a well-built Confl...
I just migrated some automation over to using a service account user. I've got the scopes dialed in, but it's not getting any results for the getIssuesForSprint endpoint. The same request returns lot...
How do I import a list of items that must be parent linked to an item in a different project in Jira? I have tried using the Jira issue identifier (example: PBK-18) and I have tried using the J...
How do I go about creating an automation for the following: When a Contract issue-type is edited Check if the custom field Contract # entry already exists (duplicated on anothe...
Hello Atlassian community. I have to say I am very frustrated with the user experience when it comes to deleting your account and I can see I am not the only one, so please take a moment to ...
I've been trying to build-out and use Rovo agents and it's quite annoying that it regularly tries to correct me for using the term "space" in reference to what was previously known as a "project". Th...
Is this coming up? on the roadmap?
Here's a scenario I'm guessing a few of you have lived through. You update a Jira work item (issue). You need to know if it synced to the other side, whether that's ServiceNow, Azure DevOps, Zendes...
I'm a team lead running a Kanban team on Jira Cloud. About a year ago I wanted to answer a simple question: How long does it actually take us to finish a ticket once we start working on it? Turns o...
In our Offboarding form we have a section asking if a user has a credit card. If Yes is selected we would like an automatic email to go to our Finance team. Can someone tell me how to do this?
Hello, I have been working on increasing security for specific work items in Jira and have an extensive number of automation rules I have been building over the last 2 years that run actions on thos...