I am trying to setup the New Relic third party system metrics with our status page, but the API key is not accepted. I keep running into this error: Remote validation of your credential...
My company has their own way of categorizing incidents (P1, P2, etc.). Is there a way I can customize the Impact field to use what I want, versus the pre-set "Minor", "Major", "Critical"? Also ...
A third party vulnerability scan of our domain found an issue with our public status page due a missing CSP HTTP header. Are there any plans by Atlassian to add this header? (I know I can a...
We are testing statuspage, and several Incidents are "Resoved", but Impact is not set to "none" This seems to cause a notification to all site admins regularly, as this: Hey Karsten...
We'd like to primarily do an integration with our products and the Statuspage API. To do that, we want to have separation between development/testing and production - we don't want to have an A...
Hey there, Jordan here. I hope your team is doing well and had a beautiful holiday season and new year. Our team is introducing a new EU production environment, which will impact the ...
Experts, Please assist me in a situation here. I have created a Private Page (No Subscriptions yet) and the Long running Component alert is being sent to every Atlassian users in the organizations ...
I am tasked with updating our Statuspage to the new branding. I have inputted the logo, but it is too large for the container in the header. I have attempted to resize it, utilizing suggestions in yo...
Is it possible to remove the components from resolved incidents? Suppose I selected A and B component but later need to remove B from it.
Hi, After scheduling a maintenance, I need to change it from 1 hour to 2 but I'm not sure how. Can someone please help? I can click on a "maintenance" and then the pencil icon, and change the starti...
Is it possible to create an incident template with custom fields?
We currently have two Slack Channels internally within our organization to communicate platform issues. The yellow alert channel is used for issues that minor and the red alert channel is used for is...
The description of the free tier is very clear, Statuspage Free tier allows for 25 components to be created. What's not clear, in any of the pricing schemes, is how many components are possible in th...
Hi, I need to use the uptime API, but my team does not want to see the historical uptime chart. Is there any way I can use the uptime API without checking the historical uptime chart, or any way to ...
Hi! Is there a way to automate the creating of an incident if a given component have the status: Major outage ? We have setup a automation email which checks the health for one of our services and i ...
For On-Prem Datacenter where would i find statuspage API and the stauspageID? Following https://support.atlassian.com/statuspage/docs/set-up-a-jira-service-management-integration/ i do not have an Av...
Hi, Does anyone know how to reach a Statuspage Salesteam Member ? I have opened four Quote Requests for an annual subscription but I have no reply. Thank you very much for your help. Regards ...
Hi Community, I'm unable to manage users in https://manage.statuspage.io I am a SITE ADMIN ( and can confirm that I'm logged in using that e-mail when I view my profile ). I am going to the bottom...
Hi, Can I create multiple status pages under my Atlassian org ? Thanks.
Hello, Im trying to start a migration but I can't see anywhere how you'd do that? I'm reading this document here https://support.atlassian.com/statuspage/docs/learn-the...
I tried to login but it's telling me my account doesn't exist.
...rovide any public, non-authenticated access. But some communications - incidents and well as maintenance notifications - need to go to all subscribers. How is this accomplished using Audience-s...
Hello whould anyone be able to answer or guide us to where information about options to collapse the past incidents? We want to make our site more simple and this would help us a lot in this p...
How long should the migration for Status page take? My screen has said Migration in Progress for hours now. When should I be concerned?
1. We enabled Slack notification AND Component subscription features in our status page. 2. Subscribed a viewer via the native Slack integration (NOT via the Webhook) 3. After the Slack subscriptio...
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