Looking for customization of "Impact" and "Incident Status"

[Matt Pippenger]

My company has their own way of categorizing incidents (P1, P2, etc.). Is there a way I can customize the Impact field to use what I want, versus the pre-set "Minor", "Major", "Critical"?  Also looking for the same answer regarding "Incident Status".

Thanks!

[Walter Buggenhout _ACA IT_ · Accepted solution]

Hi @Matt Pippenger,

I don't think they are customisable inside the product itself as StatusPage has built-in calculations to roll up impact and component status to the top level.

A recommended approach I could find to customise them is through CSS or Javascript snippets. Examples can be found through this support article  

[Matt Pippenger]

Appreciate the info, thanks.