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Looking for customization of "Impact" and "Incident Status"

Matt Pippenger
Matt Pippenger I'm New Here Jan 06, 2021

My company has their own way of categorizing incidents (P1, P2, etc.). Is there a way I can customize the Impact field to use what I want, versus the pre-set "Minor", "Major", "Critical"?  Also looking for the same answer regarding "Incident Status".

Thanks!

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Walter Buggenhout _ACA IT_
Walter Buggenhout _ACA IT_ Community Leader Jan 07, 2021

Hi @Matt Pippenger,

I don't think they are customisable inside the product itself as StatusPage has built-in calculations to roll up impact and component status to the top level.

A recommended approach I could find to customise them is through CSS or Javascript snippets. Examples can be found through this support article  

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Matt Pippenger
Matt Pippenger I'm New Here Jan 11, 2021

Appreciate the info, thanks.

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Statuspage
Statuspage
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Dave Parrish
Dave Parrish
Published in Statuspage

New feature: Slack notifications for Statuspage

We're excited to announce the release of a long-requested feature on Statuspage. Now visitors to your status page can subscribe to get notified in Slack when you report an incident or maintenance. Th...

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