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Can't connect New Relic to Statuspage

I am trying to setup the New Relic third party system metrics with our status page, but the API key is not accepted. 

I keep running into this error: 

Remote validation of your credentials failed, or you have no applications associated with your account.

 I checked, we have around 1300 APM metrics in New Relic.

1 answer

0 votes

Same issue, did you find a solution?

The solution is to add your "Rest API" key, not the new "User API key". It is a bit hard to find, but if you add your account number to this link, it should get you there:

https://rpm.newrelic.com/accounts/[ACCOUNT NUMBER]/integrations?page=api_keys


But bottomline;

The integration is outdated, as is uses the New Relic V1 Rest API, so you cannot add uptime metrics, as this is part of synthetics. I think Atlassian should take a note and update this integration, so we are able to use all the latest New Relic metrics on the status dashboard.

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