Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Next challenges

Recent achievements

  • Global
  • Personal


  • Give kudos
  • Received
  • Given


  • Global

Trophy case

Kudos (beta program)

Kudos logo

You've been invited into the Kudos (beta program) private group. Chat with others in the program, or give feedback to Atlassian.

View group

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Can't connect New Relic to Statuspage

I am trying to setup the New Relic third party system metrics with our status page, but the API key is not accepted. 

I keep running into this error: 

Remote validation of your credentials failed, or you have no applications associated with your account.

 I checked, we have around 1300 APM metrics in New Relic.

1 answer

0 votes

Same issue, did you find a solution?

The solution is to add your "Rest API" key, not the new "User API key". It is a bit hard to find, but if you add your account number to this link, it should get you there:[ACCOUNT NUMBER]/integrations?page=api_keys

But bottomline;

The integration is outdated, as is uses the New Relic V1 Rest API, so you cannot add uptime metrics, as this is part of synthetics. I think Atlassian should take a note and update this integration, so we are able to use all the latest New Relic metrics on the status dashboard.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Statuspage

New feature: Slack notifications for Statuspage

We're excited to announce the release of a long-requested feature on Statuspage. Now visitors to your status page can subscribe to get notified in Slack when you report an incident or maintenance. Th...

1,141 views 0 13
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you