New to Jira Service Management
Created Oct 5, 2021, Last active Feb 9, 2025
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I am looking for a great virtual class that can give me the more hands on and interactive training I am needed for my JSM implementation. Can anyone recommend a class that can provide that kin...
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Atlassian’s test site (atlassian.net) provides a Workflow/Approvals process whereby multiple Groups of Approvers can be setup, and the Approvals can be set to a given number of approvals Per Group: ...
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Hello there!, I am looking forward to replace our SNOW queues managed by team with JSM projects. Any experiences and takeaways are truly appreciated. A team of 3 managing 2 queues in SNOW...
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Nice to meet you! I wanted to make sure that you know that in addition to our free Jira Service Management Fundamentals learning path, we recently launched a new Associate Certification...
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Jira help alot for bug report and task assign to developers. More advance feature can be add.
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Hello Everyone, I'm new to this group and I've stopped for a sec to say Hi! I've been working on this product for more than a year helping customers to solve issues on a daily basis. I'm happy to ...
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We are looking to set up HR in Jira Service Management and would love to talk with someone who has done this before.
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Hi there, As Solution Partners, we deal with all sorts of complex scenarios for Jira Service Management implementation and recently we started coming across more and more customers who are co...
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cic-belden-atlassian.net disappeared over night. I had a lot of work on that page and it appears to be lost. Or, I was deleted from the account. My company does not know who the adm...
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Hello All, I am new to this JIRA Service Management community, but I am using JIRA for quite sometime. I am here to learn, contribute to the community and grow. Th...
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Hi all, I'm new to the Group but I have experience in JSM. I'm here to contribute in whatever way I can. I'm excited to be here.
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Hello everyone!, I'm totally new to JSM. I would like to know if you can guide me. My proposal seeks to migrate the process to JSM and use Confluence as a repository, because I believe that the app...
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I am starting to customize our Service Management system for our workflow. In issue resolutions, I see two that seem very similar. Won't Do - This issue won't be actioned. Declined&nbs...
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Hi, I just took and passed ACP-120, and the company I am working with wants me to take ACP-420, but I wanted to know if it was as hard as ACP-120 was? We work Extensively with JSM where I work and we...
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Hello everyone! While not necessarily new to JSM, I am new to the group and stopping by to introduce myself! I have been working with this product since it was first launched as "Jira Service Desk...
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Hey Everyone! I hope you're doing well. My name is Hari, I'm a Agile Transformation officer and I'm new to this group. I'm interested knowing JSM is one particularly intriguing tool that I'...
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Hello everyone I just wanted to make sure I introduced myself to everyone for the first time. I'm looking forward to this experience with lots of incredible people that I feel very humble. I'm...
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Hello everyone I just wanted to make sure I introduced myself to everyone for the first time. I'm looking forward to this experience with lots of incredible people that I feel very humble. I'm...
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Greetings, I am Bo. I am passionate about learning and growth, and I look forward to learning and sharing with all of you guys.
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My name is Richard Scholtes! Not really new anymore to JSM, but consider myself still in Rookie status. I encountered and rolled JSM out in 2021 (when it still was JSD) and learned a lot in this ...
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The Assets module of JSM provides amazing features. Two of the useful capabilities are being able to define attributes as a “Jira User” type and/or “Jira Group”. On this page, we will provide 2 diffe...
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Hello, I have five years of experience using Atlassian products, including Jira, Confluence, crowd etc. I have to admit that I quite enjoy the ecosystem and how well it fits my thought and ...
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Hi! I am evaluating JSM as a possibility to replace ServiceNow. Has anyone on this forum got experience with either? Maybe even experience of transitioning to one to the other? ...
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I am new to Jira Service Management and looking forward to gleaning from you all.
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Hey Everyone! I hope you're doing well. My name is Hind, I'm a Digital Marketer and I'm new to this group. I'm interested in Content Creation and JSM is one particularly intriguing tool that I'd like...
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