ITSM Training Needed

[Nicole Jones-Campbell]

I am looking for a great virtual class that can give me the more hands on and interactive training I am needed for my JSM implementation. 

Can anyone recommend a class that can provide that kind of training? I am looking to do it next week. 

[Jaime Netzer · Accepted solution]

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Two more offerings from the Community & Learning team at Atlassian to consider @Nicole Jones-Campbell :

1.) We do offer public classes for individuals, with in-depth training!

2.) Also check out our Live Learning events, which are free and shorter. (There's a JSM one upcoming week after next!)

Happy learning,
Jaime 

[Elena Lurye · Accepted solution]

Hi @Nicole Jones-Campbell ,

You can explore this free learning path from Atlassian University - https://university.atlassian.com/student/collection/850385/path/1277309

That would be a great start!

There is also Atlassian youtube channel - https://www.youtube.com/channel/UCL1yMVRMh3vxitPiVaXfkoA

Note that we (I am working for the Atlassian Solution Partner) provide the instructor-led classes, but not to a single person... That would be a group class (at least 10 people)

[Heather Ronnebeck]

These are some great resources for self paced learning. 

[Heather Ronnebeck · Accepted solution]

Hi @Nicole Jones-Campbell ,

Are you looking for a virtual class that is self paced or instructor led?

[Nicole Jones-Campbell]

Instructor led

[Heather Ronnebeck]

@Nicole Jones-Campbell I can offer some instructor led training to you as an authorized instructor. If you're interested we can look at doing something this month. I might be able to make next week work depending on how the availability lines up. 

As @Elena Lurye also mentioned, there are several partners out there can offer instructor led training as well, but many of them do also want to have larger class sizes. 

[Nicole Jones-Campbell]

I would like to speak more with you on this. Is there a better way for us to speak so we can discuss requirements over the phone and get times setup? 

[Heather Ronnebeck]

Please feel free to email me here.