New to Jira Service Management
Created Oct 5, 2021, Last active Feb 9, 2025
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hi, I have been working with Jira and Atlassian products for 2 years. I must say that I really like the ecosystem and it adapts very well to my way of thinking and acting. I am considering achieving ...
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Good evening! My team has been testing JSM under free tiers and would like to know how many clients we can have, before implying in charges in product itself, or the instance. Is it possible to have...
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Custom Fields reused in different Request Types for diff "meanings." Can report query diff meanings?
Please forgive the poor wording. But, for example, if we create a universal "Date" custom field, and in a Meeting Support request type use that field as the "Meeting Date" but in a Travel Suppo...
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Hi Everyone, we are 1 year into Jira ITSM. It was stood up quickly to replace an out of support ticketing system. Very basic functionality at the moment and is fine. But we would like to start track...
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Hi All, My name is Monika Rani and I am an Atlassian Content Creator, I would love to create video content on my YouTube channel WebGentle I love to create content on Jira Software, Confluence, J...
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Hi Community , We’re excited to introduce an additional, visual way of working that will centralize how your team tracks, organizes, and prioritizes your issues in Jira Service Management projec...
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I'm a product owner at Resolution, which means JSM is not new to me at all, but the group is - Hi everyone!
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Hello All, I am a new to this group, however i have been using JSM for some time as a vendor and client as well. I like the fact how many things can be automated in Jira generally and in...
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Hi Team, Can anyone help to export the customer list from JSM (Cloud) Enterprise by project-based Thanks Shaik Ameenulla
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Hello I find out about Jira Months back, and i love it
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Hello, John here. Iam new to Jira and have been tasked with setting up the Jira Service Management account for our company. Taking the free courses right now but I am sure I'll lots of questio...
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Hi everyone, I'm Asha! I come with a wealth of experience in working with Jira Service Management (JSM). I'm passionate about leveraging my expertise to assist and support our community members with ...
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Hi everyone, I'm Asha! I come with a wealth of experience in working with Jira Service Management (JSM). I'm passionate about leveraging my expertise to assist and support our community members with ...
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Looking for a feature to export or share CSV/PDF file with list of issues along with some fields and attachments
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I am Varunish. I more of a Confluence User. Using Jira mostly in office for tracking tickets I have to document.
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Hi All, I started using Jira and Confluence around 2009, I don't remember the exact time. JSM I used for the first time when it started out as an app Time to SLA, we had that in our instance. That ...
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According to the document, JSM supports team-managed projects. But I'm not able to create team-managed projects. I'm able to create company-managed projects only. When I try to create projects, I can...
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Hello! My name is Joel. I've been my company's Jira Admin for about a year and half. I've enjoyed using the product so far, and keen to see what the future holds.
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Hello Community , We’re excited to let you know about a few new features that will make setting up and customizing your team’s company-managed project in Jira Service Management much quicke...
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If you're a member of the Kudos program, you may have already noticed the "Take my JSM Upvote" repeatable badge. This badge is mutually rewarding: you help recognize a member who is sharing useful ...
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Hi , guys. what steps do I need take to prevent my company email dumping exsternal mail into my service managment project. Obviousley i give ou my email, is there away to configure the system so it s...
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Hi, I'm @Tim Kopperud and I have worked with Jira and Confluence the last eight years, as a user and as a functional administrator. I started working with JSM in 2018 when the current versi...
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I am new to Jira Service Management
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I'm Hussein from Nigeria, I started using jira for almost 2 years now and I really love it, thanks for the privilege.
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"the task is we have jira and there is a issue created on that it is a manual test case. and we have automation test script written with selenium framework also for automation testing. our testing mo...
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