New to Jira Service Management
Created Oct 5, 2021, Last active Feb 9, 2025
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Hi, i have a question/suggestion for the story points segregation. In my project we are facing same confusion and problem every time during the sprints. The problem is that it's hard to...
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Here is a scenario. Normal request received in JSD. Create a new linked issue (causes by) to a Jira s/w project (we have a Jira cloud s/w) for the dev team. The dev team is supposed to be reading/...
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We have existing customer records from a different project and is testing Service Desk. How can we preload their records into the Customers list without them starting all over again? i.e. Without wa...
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I would like to get all themes and initiatives under the themes together with the scheduled start and scheduled end from the portfolio for JIRA - public api I can see get service endpoints for p...
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It is strange that only myself in my team is experiencing this issue. I cannot scroll down/up in an issue i have opened. the scroll bar is missing the page doesnot react to the scroll-button of t...
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Today we can't see the login area and we are now at the setup page does anyone encounter this issue suddenly after you input and create users and creating everything, on the next day you are at the...
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Hi Sir, I already asked our admn to grant me the right (add me to the "service team") But I don't have the same permission as other team members when I open a ticket, the information ...
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I am in the process of creating a JIRA service Desk with a link to Confluence for use as a Knowledgebase as well as using a Version One Application to fetch information for the service desk and knowl...
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I have a number of legacy and internal service desk projects that I want to hide from our customer portal. How can I hide a service desk project from the Customer Portal?
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How can I merge tickets in Jira Service Desk?
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