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Hi πŸ‘‹ I'm Marshall, the head of customer education at Atlassian

Marshall Walker Lee
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
February 26, 2024

Nice to meet you!  

I wanted to make sure that you know that in addition to our free Jira Service Management Fundamentals learning path, we recently launched a new Associate Certification called ITSM with Jira Service Management Foundations. 

You can prepare for the exam by following the free on-demand cert prep path linked on that page πŸ‘†

If you have any questions, please let me know!

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Michael DiRenzo February 26, 2024

Marshall

I have gone through the online training by following the free on-demand cert prep path.  Is this the only resource I should be studying other then real on-the-job training?

 

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Marshall Walker Lee
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
March 4, 2024

Yes, Michael, the free on-demand prep path is the only recommended training. If you want to go above & beyond, you could brush up on the foundational courses in our ITSM learning path

Like β€’ Joanna Thurmann likes this
Michael DiRenzo March 4, 2024

I agree that the "on-demand prep path is the only recommended training" - in hindsight and after re-studying the material relative to some of the "hard" questions I experienced, it is clear that the content of material DOES COVER the test material.

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Taranjeet Singh
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
February 26, 2024

@Marshall Walker Lee Thank you for sharing this important Associate certification information about JSM

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Michael DiRenzo March 21, 2024

Marshall:

I passed the exam!!!  96%

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Marie Kent
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
March 21, 2024

Congratulations @Michael DiRenzo !!! 

Like β€’ Michael DiRenzo likes this
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