Jira

Hi everyone, We're currently testing Jira 8.1 and we've noticed that one user is seeing our "Request" issue type as green on issues, while most others see it as Orange. What is causing this? I c...

• Question
• jira
• jira-server
• server

I am currently running Jira Software 7.13.2 In the Addons i can see that the plugin "InProduct Translation for JIRA" is currently disabled.  Is this plugin required?   I can see in t...

• Question
• jira
• jira-server
• server

Customers/users should be able to raise a issue/ticket by sending email to "support group" Can this be done and what will be the procedure? Do we need to purchase any add-ons or install anything i...

• Question
• administering jira applications
• jira-server
• jira-service-desk

While I generate Time Tracking report, am unable to customize the fields chosen for the same. For eg., I need to know who did that particular task / user story (Asignee), Date etc. How can we achieve...

• Question
• jira

 Commit 239433   [JIRA FINANCE-1234][Bill Hilary] [BANK] upgrade softwa...   Editing a JIRA with a web browser, how can i add a link that will look like the above? When I...

• Question
• jira

• Question
• jira-service-desk

i am looking to use Rest Api's to extract count of the pages created by an user for a specific time period form Confluence. Following which i want the output to be extracted to my local computer usin...

• Question
• confluence
• extract
• jira
• pages
• powershell
• +1 more tag...

Under Project I do not see task type like Task, Story from JIRA cloud in outloo365  

• Question
• jira-core

Hello, I would like to filter all the tickets where a technician desk intervened without being the final responsible of the ticket. Thanks

• Question
• cloud
• jira
• jira-cloud

...ome are minor bugs or performance issues that haven't been raised at all since being created and some are things that have actually been done but not by us. My question is what is the best way to d...

• Question
• cloud
• jira
• jira-cloud

I want to allow numbers in Project Key in my JIRA Cloud instance. Is there any option to do it as it is on server?

• Question
• jira
• jira-administration

I am using the Fix Version(s) fields to release tickets from a Kanban board in a organized fashion. When the ticket is in development, or waiting for feedback, you can see the field right there I put...

• Question
• cloud
• fix version
• jira
• jira-cloud
• kanban
• +1 more tag...

In the notification email getting sent by Jira the person who create the instance is being listed as making the update to a ticket even though he is not involved and I made the specific change. W...

• Question
• jira
• service desk

Hi  within our confluence, there is a plugin called Jira Issues Calendar. This is currently pointing to our external Jira Service Desk but I would like to change it and point it to our i...

• Question
• confluence
• jira issues calendar
• macro

I want to capture and maintain meeting minutes for all meeting associated with a project.

• Question
• confluence
• jira

...hange "created a Jira account..." since we do not generally refer to the system as Jira. Here's what they get now. Any ideas on this?

• Question
• jira-service-desk
• jira-service-desk-server
• server

We have a servicedesk that handles issues and tasks via Jira Servicedesk. Sometimes they need to get the developers (using Jira Software) involved. When they do they create a linked issue in the a...

• Question
• jira
• jira-server
• jira-service-desk
• jira-service-desk-server
• server

I got a problem. Tried to upload custom report in TEMPO. What should I do? Error (in logs): java.lang.reflect.UndeclaredThrowableException  

• Question
• atlassian-marketplace
• bitbucket
• confluence
• jira
• jira-service-desk

Hi there,    I am trying to find the best way to bulk input and update tags of issues in Jira. I am worried right now because my team has a project with 300+ user stories and we don't w...

• Question
• jira-service-desk

We have been trying to hide the agents name from the from field in the email. We used ${email.hostname} hover this seems to only work on one Service Desk and it doesn't always work. Some actions caus...

• Question
• cloud
• jira-service-desk
• jira-service-desk-cloud

I want to be able to pull some custom fields into the email approval to show the cost of something. 

• Question
• cloud
• jira-service-desk
• jira-service-desk-cloud

Is it possible within the “queues” to display different fields in Jira servicedesk

• Question
• jira-service-desk

As anyone heard of the new beta Goverlan Reach 9.5 integration with Jira service desk. I downloaded it but it won't connect. Does anyone know or have used this yet. I keep getting a 401 error with o...

• Question
• cloud
• goverlan
• jira-service-desk
• jira-service-desk-cloud

If I have a sprint running and at the same time bugs appear, what is better: to create a separate project for the bugs or watch them from the spint?

• Question
• jira-service-desk

Hello! We have a problem. We want to give our anonymous user max access in JIRA projects as big as we can, but our Service Desk projects redirecting to them (to SD projects). If we disable S...

• Question
• jira
• jira-server
• jira-service-desk
• server