Jira

I have worked through a  number of the Jira Server SDK tutorials and kind of get the picture. The tutorials however all appear to have sandboxed environments which contain their own sample Jira...

• Question
• jira
• sdk

New issue gets cloned from a Service Desk to a project with summary, reporter and Description only, where most of the project details are present in Description field in a form of table. (Example att...

• Question
• jira
• jira-server
• server

Give us some step by step instructions about upgrading Jira software version. Where to download and what we need to prepare or check. Please respond soonly.

• Question
• atlassian-support
• jira

I am using Classic Project and I don't see Include Sub Task Flag in the Issue/Parent story which has sub tasks under them. Can you let me know how to fix this?

• Question
• jira

There does not appear to be a "Forgotten Password" option when logging into Service Desk as a customer. Is there any way for a customer to self-serve their way through a forgotten password?

• Question
• cloud
• jira-service-desk-cloud
• jira-software
• jira-software-cloud

Hi,   Since this morning, I have noticed that the NexGen project backlog does not show any of my issues. I can still see the stories in the Issues page. I have checked and there are no filters...

• Question
• cloud
• jira
• jira-cloud

How to activate formatting option in Comments. Some of our projects have this option, but others don't.

• Question
• jira
• jira-software

Hi! I am having issues closing this ticket to done. Can someone please help me?

• Question
• jira-core

When setting up an email via SMTP to send emails from Jira, authentication is not working. A little background on my Gmail setup Using Gsuite account (user, not admin) Two-factor authentication i...

• Question
• authentication
• gmail
• jira
• jira-administration
• smtp

I'm attempting to craft a query to get a list of all Initiatives that contain Epics in 2 specific projects.  I've installed the trial version of JQL Search Extensions am experimenting with subq...

• Question
• initiative
• jira
• jql

I followed the instructions here: https://confluence.atlassian.com/adminjiraserver073/installing-java-861253016.html but I get the following error when I run 'atlas-version': ATLAS Version: 8....

• Question
• atlassian-sdk
• java_home
• jdk
• jira
• jre
• +1 more tag...

When I click into the specific task, I don't see an option to update "status summary", how do I configure my tasks to utilize status summary?   Also searched and didn't see any articles re...

• Question
• cloud
• jira
• jira-cloud

If I have the following team setup how can I set up to automatically route tickets to the correct team leads? Implementation USA - Bob(Team lead), Jay, Ashley MEXICO - Sara(Team lead), Kyle CANAD...

• Question
• automation
• jira
• route

My organization has most of the Atlassian product like JIRA Confluence Bitbucket SourceTree Bamboo please provide me any idea how to integrate Pega with above product to bring CICD pipeline 1....

• Question
• bitbucket
• confluence
• jira
• jira-service-desk

Hi there, Good Day!! I would like to know how to import the data from one jira server instace to other jira server instance without affecting the changes, configuration & add-on configuration i...

• Question
• jira
• jira-server
• server

Hi, i want delete some activities recorded in the initial backlog before start the sprint, but i dont have the option avialable to my user.   How i can get this level? Regards

• Question
• jira
• jira-administration

Hi, I'm fairly new to jira, and work in a place that uses help desk.  We have 7 offices in the US, and tickets come in, and go to an unassigned area. We must keep an eye on that section through...

• Question
• jira

Hello guys, I'm w/ problems to release my kanban board. I already have 300 stories delivered, but when I try to create a new release I receive the error "Error: There are no issues to be released"....

• Question
• atlassian-support
• jira-software
• kanban

Jira cards in the old view had a nice print function in a drop down that also included exports but I have yet to fine the same function in the new view.  Anyone know what happened to it or how t...

• Question
• jira-core

Integrated Jira On prem with OKTA and when accessing Jira its redirecting to OKTA and once we enter the credentials, we are getting "Site cannot be reached". In logs, we could see "java.net.SocketTi...

• Question
• jira-core

Hi guys, is it possible to send mail from JIRA to the former of previous mail? I have configured inbound mail issues creation already but wondering for outbound. Use case:   1. Someone sends...

• Question
• jira

I'm trying to figure out a method to create customer quotes from Jira. I've tried a few things (Table Grid and a few others) but the issue is that I can't find a way to get the information into a cus...

• Question
• cloud
• jira
• jira-cloud

Se puede trabajar en proyectos con otra empresa con cuenta JIRA

• Question
• cloud
• jira
• jira-cloud

I'm following this guide for getting a mail handler setup: https://confluence.atlassian.com/adminjiracloud/creating-issues-and-comments-from-email-779288896.html It worked just fine, and I can now ...

• Question
• jira

Hi,   I've seen the answer to this question before but i can't seem to find it now.  I need to find out what scrum board a sprint was created in.  I understand it requires executing ...

• Question
• jira
• jira-software
• jira-software-server
• server